Site Director

Cortica•Westlake Village, CA

2h•$126,347 - $164,252•Onsite

About The Position

The Site Director is the senior leader responsible for operations, performance, and culture at a single Cortica center. The role leads a multidisciplinary team of clinical and administrative professionals to deliver whole-child care, translates strategic goals into actionable plans, and promotes operational and clinical excellence within a collaborative, mission-driven culture. Cortica is a healthcare company focused on treatment for children with neurodevelopmental differences. Its mission is to deliver life-changing care to children, families, and communities, with the vision of cultivating every child’s full potential. Cortica describes its culture as inclusive and values diversity, equal rights, and respect. The Site Director owns site-level performance and leads clinical and administrative teams, financial management, recruitment, regulatory compliance, facility readiness, patient service, and implementation of the Cortica Care Model. The position maintains a daily on-site leadership presence during regular business hours, participates in site and company initiatives, and travels occasionally for trainings, conferences, or area initiatives.

Requirements

Master’s degree in a clinical discipline.
At least 5 years of management experience in office settings, preferably in healthcare, leading cross-functional teams.
At least 2 years of P&L management experience.

Responsibilities

Manage, coach, and develop clinical and administrative leaders across service lines to build a high-performing, collaborative site team.
Foster accountability, transparency, and continuous improvement in alignment with Cortica’s values and care model.
Mentor emerging leaders and build site leadership strength and succession readiness.
Own site-level performance and align daily operations with clinical, financial, and growth objectives.
Lead execution of site strategic goals in partnership with the Area Director, focusing on care quality, efficiency, and innovation.
Coordinate operations across disciplines and optimize resource utilization and patient throughput.
Identify and open roles based on patient demand and site capacity; participate in interviews and candidate selection.
Collaborate with Talent Acquisition to refine hiring strategies and address site hiring challenges.
Manage site Profit & Loss performance, monitor expenses, maintain financial health, and implement strategies to drive revenue and contain costs.
Use financial and productivity data to establish targets, inform decisions, and hold teams accountable.
Partner with finance and the Area Director on budget forecasting, invoice validation, and inventory oversight.
Collaborate with interdisciplinary clinical leaders to align with standards set by clinical excellence teams.
Address complex client situations, service issues, and escalations thoughtfully and empathetically.
Ensure implementation and integration of the Cortica Care Model across site departments.
Oversee regulatory compliance, facility safety, and operational readiness.
Manage the administrative team to maintain Cortica standards for safety, branding, cleanliness, and clinical excellence.
Oversee patient questions and concerns, ensuring timely, professional, and compassionate communication.
Promote a psychologically safe and physically secure environment for teammates, patients, and visitors.
Lead locally on new initiatives, pilots, and process changes from area or corporate teams.
Partner with the Area Director and corporate teams on expansion planning, onboarding, and center readiness.
Represent the site at area or company-wide operational leadership meetings as needed.
Maintain a daily on-site leadership presence and ensure leadership coverage during regular business hours.
Lead and participate in site events, trainings, team huddles, and community-building activities.
Travel occasionally for trainings, conferences, or area initiatives.
Perform other duties as assigned.