Site Director, Clinical Research

Health Haven•West Palm Beach, FL

1d•Onsite

About The Position

The Clinical Research Site Director leads Health Synergy’s multi-site research operations across existing and future Florida locations. Based primarily in West Palm Beach, the Director oversees Clinical Research Site Managers and Clinical Research Operations Managers, reports to C-suite leadership, and is accountable for regulatory compliance, trial execution, recruitment, team development, financial performance, and sustainable growth. The role establishes operational standards, monitors site-level performance indicators, supports organizational expansion, and provides hands-on clinical research support when needed to maintain continuity and participant safety. The Director develops study opportunities and strategic partnerships; oversees the study lifecycle from feasibility and startup through closeout and regulatory archiving; and partners with Finance and C-suite leadership on budgets, revenue, expenses, staffing costs, and site performance. The role develops recruitment, enrollment, and retention strategies and promotes participant safety, confidentiality, informed consent, and protocol adherence. When appropriately trained, competent, credentialed, and authorized, the Director may support participant visits, phlebotomy, ECGs, and specimen processing. The position sets and monitors KPIs, holds managers accountable for results, and improves workflows, SOPs, and systems. It ensures adherence to applicable FDA regulations, ICH-GCP guidelines, IRB-approved protocols, sponsor requirements, and organizational policies, and oversees monitoring visits, audits, inspections, documentation, query resolution, protocol deviations, root-cause analysis, CAPA, and resolution of findings. The Director recruits, develops, and evaluates managers, supports workforce planning and succession development, and coordinates staffing, workload distribution, and cross-site coverage. Regular travel to Stuart and other Florida research sites is required, as is availability for training in West Palm Beach and after-hours escalation support for urgent study-related matters.

Requirements

Bachelor’s degree in Healthcare Administration, Life Sciences, Nursing, Business Administration, or a related field preferred; equivalent relevant education and experience may be considered.
At least 5 years of clinical research experience, including progressive responsibility for site operations, study management, or research team leadership.
Demonstrated ability to lead managers, develop teams, establish accountability, and oversee multi-site operations.
Working knowledge of FDA regulations, ICH-GCP guidelines, IRB requirements, informed consent, participant protection, and clinical trial processes.
Experience overseeing study startup, recruitment, enrollment, monitoring, documentation, quality management, and study closeout.
Experience evaluating budgets, productivity, operational expenses, KPIs, and financial performance in partnership with Finance or organizational leadership.
Experience with SOPs, CAPA, root-cause analysis, audits, regulatory compliance, and inspection readiness.
Strong leadership, analytical, organizational, interpersonal, communication, and decision-making skills, including the ability to manage competing priorities and resolve operational challenges.
Ability to provide hands-on clinical research support when needed, subject to appropriate credentials, training, competency, and authorization.
Ability to work primarily from West Palm Beach and travel regularly to Stuart and other existing or future Florida research sites as needed.
Availability to attend training in West Palm Beach and provide after-hours escalation support for urgent study-related matters.

Nice To Haves

Business development experience in sponsor and CRO relationship management, site feasibility, study acquisition, or investigator recruitment.
Psychiatric, behavioral health, CNS, or inpatient clinical research experience.

Responsibilities

Identify study opportunities, evaluate site feasibility, strengthen sponsor and CRO relationships, support investigator recruitment, represent the organization at industry events, and develop partnerships that support study acquisition and sustainable growth.
Lead Clinical Research Site Managers and Clinical Research Operations Managers across all research locations.
Oversee study feasibility, startup, activation, execution, milestones, closeout, and regulatory record archiving; establish consistent standards and resolve escalated issues.
Partner with Finance and C-suite leadership to monitor budgets, revenue, expenses, staffing costs, and site-level financial performance, and identify opportunities to improve resource utilization and growth.
Develop participant recruitment and retention strategies, strengthen referral relationships, monitor enrollment, and support participant engagement consistent with approved protocols and study requirements.
Promote participant safety, confidentiality, informed consent, and protocol adherence; provide hands-on clinical research support when appropriately trained, competent, credentialed, and authorized.
Establish and monitor KPIs for enrollment, retention, productivity, timelines, data quality, compliance, staffing, and financial performance; hold managers accountable for measurable results.
Evaluate workflows, SOPs, and systems to improve efficiency, consistency, quality, and scalability.
Ensure compliance with applicable FDA regulations, ICH-GCP guidelines, IRB-approved protocols, sponsor requirements, and organizational policies.
Oversee sponsor monitoring visits, audits, inspections, documentation accuracy, query resolution, protocol deviations, root-cause analysis, CAPA, and timely resolution of findings.
Recruit, develop, and evaluate Site Managers and Operations Managers; establish leadership expectations; support workforce planning and succession development; and partner with People & Culture on staffing, development, and performance management.
Partner with C-suite leadership on expansion, operational risk assessment, staffing capacity, workload distribution, cross-site coverage, and scalable systems across existing and future Florida locations.
Attend training in West Palm Beach, travel regularly to Stuart and other Florida research sites as needed, and provide after-hours escalation support for urgent study-related matters.
Perform additional responsibilities assigned by C-suite leadership in support of organizational priorities, operational needs, and research growth.