Site Design Service Line Leader

Johnson, Mirmiran & Thompson, Inc.•Fort Washington, PA

About The Position

Johnson, Mirmiran & Thompson (JMT) is seeking an energetic leader with an entrepreneurial spirit to serve as our Site Design Service Line Leader to grow our site design capabilities across the firm, which includes civil engineers and landscape architects working in multiple offices and markets. The Site Design Service Line Leader will be part of the firm’s Buildings & Facilities Business Line, which focuses primarily on government, institutional, and energy clients in a variety of markets. The Site Design Service Line Leader will coordinate closely with other business lines who also provide site design services to clients in other markets. The successful candidate will serve in a companywide leadership role, coordinating across regions and markets to build alignment, strengthen collaboration, and shape a shared, strategic vision for how the site design service supports clients, projects, and long-term growth. This position is offered in various locations within JMT’s footprint; specific locations can be addressed with the hiring manager during the interview process.

Requirements

Energetic leader with an entrepreneurial spirit.
Experience in site design capabilities.
Experience working with civil engineers and landscape architects.
Experience in multiple offices and markets.
Experience in government, institutional, and energy clients.
Companywide leadership experience.
Experience coordinating across regions and markets.
Experience building alignment, strengthening collaboration, and shaping strategic vision.
Experience supporting business development and strategic pursuits.
Experience shaping win strategies.
Experience aligning teams across offices.
Experience contributing technical and strategic insight during proposals and interviews.
Experience serving as a thought partner to clients and project leaders.
Experience positioning a firm as a go-to partner for clients.
Experience understanding and monitoring key performance metrics.
Experience assessing effectiveness and performance across business lines, markets, and regions.
Experience working with leaders to identify corrective and enhancement strategies.
Experience managing resource planning efforts.
Experience advising leaders on staff demand, available capacity, and hiring needs.
Experience leading collaborative worksharing efforts.
Experience assigning appropriate staff to balance workloads.
Experience cultivating technical expertise.
Experience driving consistency in project execution.
Experience meeting quality standards.
Experience managing risk.
Experience problem-solving.
Experience meeting deadlines.
Experience providing internal and external customer service.
Experience meeting overall client expectations.
Experience developing and updating skills matrices.
Experience identifying and addressing skill gaps and opportunities.
Experience providing guidance, support, and mentorship for career development.
Experience collaborating in recruitment of key hires.
Experience monitoring emerging technologies and trends.
Experience leading service line specific innovation.
Experience identifying and championing innovative solutions.

Responsibilities

Build and sustain a companywide community of practice for civil engineers, landscape architects, and site planners.
Develop communication networks, forums, and regular touchpoints that connect staff across offices.
Foster a culture of collaboration, knowledge-sharing, and mutual support.
Understand individual and team expertise and help align the right talent to the right opportunities.
Define and communicate a clear vision and strategy for the site design practice.
Develop and implement a strategic service line plan that aligns with regional, market, and business line objectives.
Identify priority markets, clients, and project types for growth.
Lead the development of new or expanded services, integrated delivery approaches, or emerging capabilities.
Support regional managers, office leaders, and market leaders in driving business development and strategic pursuits within the service line by helping shape win strategies, aligning the best teams across offices, and contributing technical and strategic insight during proposals and interviews.
Serve as a thought partner to clients and project leaders on complex or high-profile work.
Help position the firm as a go-to site design partner for key clients.
Understand and monitor the service lines’ key performance metrics and assess their effectiveness and performance across business lines, markets and regions.
Work with regional and business line leaders to identify corrective and enhancement strategies related to project delivery, profitability, and quality.
Manage consistent resource planning efforts at a regular cadence to advise regional leaders on staff demand, available capacity and evaluate hiring needs.
Lead collaborative worksharing efforts with regional leaders across the service line, assigning appropriate staff to balance workloads and cultivating technical expertise.
Drive consistency across regional service line teams in executing projects, meeting quality standards, managing risk, problem solving, meeting deadlines, internal and external customer service and meeting overall client expectations.
Develop and annually update a skills matrix to inventory depth and location of service line skillsets and identify/address gaps and opportunities to enhance technical expertise.
Provide guidance, support, and mentorship for the career development of regional service line team members in collaboration with regional leaders.
Collaborate with business line, market, and regional/office leaders in the recruitment of key hires.
Monitor emerging technologies and technological trends related to the service line.
Lead service line specific innovation to drive operational efficiencies.
Identify and champion opportunities to drive innovative solutions as differentiators for major pursuits in collaboration with technology leaders and other stakeholders.
Perform other related duties as assigned.