Site Assistant - ARCHES Nest - Swing Shift

Mid-Willamette Valley Community Action Agency • Salem, OR

2d • $21 - $21 • Onsite

About The Position

Mid-Willamette Valley Community Action Agency (MWVCAA) is seeking a mission-driven individual to join their team as a Site Assistant for the ARCHES Nest program, specifically for the Swing Shift. This role provides direct support to sheltering services at ARCHES Project sites in Polk and Marion counties. Responsibilities include supporting daily operations such as cleaning and laundry services, performing clerical duties, data collection and entry, assisting clients with resource navigation, and undertaking special projects as needed. This is a grant-funded, full-time position that offers growth opportunities and professional development through hands-on experience. The shift for this position is 4pm - 12:30am.

Requirements

• High School diploma or GED.
• Two Years of work experience in a public or social service role.
• Basic Life Support/First Aid Certification is required within first 30 days of hire.
• Food Handler's Card or ability to obtain within 30 days.
• Demonstrated proficiency with Microsoft Office (including Outlook), videoconferencing platforms, and web tools.
• Effective interpersonal communication skills, in both written and oral form.
• Demonstrates tact, diplomacy and empathy when communicating formally and informally with clients, staff and program partners.
• Candidate must pass a comprehensive MWVCAA background screening prior to employment.
• Successful registration with the Central Background Registry of the Child Care Division.
• Candidate must pass pre-employment and random drug/alcohol screenings.

Nice To Haves

• Knowledge of/or experience working with the homeless, vulnerable, or at-risk populations is preferred.
• Equivalent combination of education and experience may be considered.

Responsibilities

• Provides program support, such as: cleaning, site upkeep, laundry and supportive services.
• Provides client engagement and assistance, including answering the telephone, monitoring client and facility safety.
• Works with support staff regarding follow-up to services, assisting with meal preparation and distribution.
• Facilitates access to guest laundry and computers.
• Opens and distributes incoming mail, handles outgoing mail.
• Employs de-escalation techniques and makes quick decisions in response to guest or client incidents.
• Provides support services for the programs offered through the ARCHES Project.
• Assists with program operations including HMIS data entry for clients, follow-up with clients, assisting clients with navigation to resources, general data entry, and other special projects as needed.
• Attends and engages in required annual trainings.
• Performs cleaning, janitorial, and laundry tasks in support of day-to-day sheltering operations.
• Supports nutrition staff as needed by completing various kitchen tasks, including cooking meals.
• Participates in Community Outreach to local organizations, camps, and groups as directed by supervisor.
• Maintains appropriate boundaries with clients and coworkers at all times.

Benefits

• 401k contribution after 1 year
• Employee Assistance Program
• Life insurance
• Health, Vision and Dental Insurance
• For some positions, employees may be eligible for company‑sponsored continuing education

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED