Site Assistant - ARCHES Sequoia Crossing - Swing

Mid-Willamette Valley Community Action Agency • Salem, OR

6d • Onsite

About The Position

The Permanent Supportive Housing (PSH) Site Assistant is located at one of three permanent supportive housing programs that provide affordable and stable housing to people experiencing chronic homelessness. This position will provide direct support to sheltering services for residents of the PSH Project that promotes long-term housing stability. Swing shift hours: 4:00 PM -12:30 AM

Requirements

• High School diploma or GED.
• One year of related work experience.
• Basic Life Support/First Aid Certification is required within first 30 days of hire.
• Food Handler's Card or ability to obtain within 30 days.
• Candidate must pass pre-employment and random drug/alcohol screenings.
• Demonstrated proficiencies in Microsoft Office (Word, Excel, Outlook), videoconferencing platforms, and web tools.
• Exhibits a positive attitude and engages with others in a cooperative and supportive manner.
• Consistent punctuality and reliable attendance are essential requirements for this role.
• Ability to work effectively and maintain positive, professional relationships with team members and clients.
• Requires the ability to communicate with others and respond to potential emergencies.
• Regularly lift up to 25 pounds; occasionally lift up to 50 pounds.
• Manual dexterity for handling personal items and use of computers and written in-take processing.
• Requires ability to remain alert, often late and night or early morning.
• Maintains calm disposition when clients or others may become escalated, applying crisis intervention and de-escalation techniques for all participants.
• Regulates emotions during interactions with escalated clients and staff.
• Regulates emotions and handles pressures of frequent demands for attention, time and work tasks.

Nice To Haves

• Experience of working with people experiencing homelessness or the at-risk of becoming homeless
• Work experience with the public in a healthcare or community services setting
• Experience as a Community Health Worker

Responsibilities

• Performs cleaning, janitorial, and laundry tasks in support of day-to-day sheltering operations.
• Assists residents by answering questions and referring to appropriate program staff.
• Assists with program operations including for clients, follow-up with clients, assisting clients with navigation to resources, general data entry, and other special projects as needed.
• Uses de-escalation techniques and trauma-informed care principles while performing tasks.
• Assists other staff in providing a calm and safe environment for residents to thrive. This may include supporting lease compliance, positive tenancy and monitoring door traffic.
• Assists in other ARCHES program locations as needed, performing data entry, filing, cleaning and other related tasks.
• Attends required training and remains up to date on policies and procedures for Supportive Services Operations as needed.
• Supports nutrition staff as needed by completing various kitchen tasks, including cooking meals.
• Participates in Community Outreach to local organizations, camps, and groups as directed by supervisor.
• Maintains appropriate boundaries with clients and coworkers at all times.
• Complies with MWVCAA safety and personnel policies, including punctuality and attendance.

Benefits

• MWVCAA is proud to be an Equal Opportunity Employer. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender expression, age, veterans, and people with disabilities or any other protected category. We welcome all people to join us in achieving our Mission. If you require any assistance in the application process, or reasonable accommodations to perform the essential duties of the position, please notify a member of our team at [phone] .

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED