SIS and Accountability Technician

Craven County Schools • New Bern, NC

5d • Hybrid

About The Position

The SIS and Accountability Technician supports the district’s Testing and Student Information Services departments by providing administrative, technical, organizational, and operational assistance. This position coordinates testing materials and activities, supports student information processes, maintains accurate records and documentation, assists with data management and reporting, and provides customer service to schools and district personnel.

Requirements

• Knowledge of school district operations, testing procedures, student information systems, and administrative processes.
• Strong attention to detail and accuracy.
• Proficiency with Microsoft Office, Google Suite, or comparable productivity software, including word processing, spreadsheets, email, and presentations.
• Ability to learn and effectively use NCTest, Infinite Campus, and other district and state technology platforms.
• Ability to maintain confidentiality of student information and secure testing materials.
• Ability to work independently while also functioning effectively as part of a team.
• Ability to troubleshoot routine data, system, and administrative issues.
• High school diploma
• A minimum of two years of experience with computer processing and data entry required.

Nice To Haves

• Associate's degree from a two-year college or technical school preferred.

Responsibilities

• Provides administrative duties that are not limited to administrative and technical support.
• Assists with the preparation, organization, and dissemination of district training and test materials.
• Supports the creation, maintenance, and troubleshooting of student, teacher, and staff accounts.
• Assists the Testing Department with the preparation and distribution of test materials to each school.
• Collaborates with the schools to check in testing materials at the end of each administration.
• Assists with test training of school test coordinators and other testing personnel as needed.
• Maintains user roles and permissions in NCTest.
• Maintains consistent communication with each school to ensure deadlines are met, and annual training/required documentation is accounted for.
• Assists with data quality assurance and verification, including the identification of discrepancies, missing information, or potential errors.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED