Single Family Office Relationship Manager

Brown Brothers Harriman•New York, NY

22d•$140,000 - $190,000

About The Position

BBH is seeking a business development professional for its Single Family Office (SFO) practice, which targets clients with investment assets over $250 million. The practice offers proprietary investment strategies, value-added family office services, and capital solutions. The Relationship Manager sources, cultivates, and commercializes new relationships with family office professionals, ultra-high-net-worth individuals, and intermediaries such as attorneys and accountants. After identifying a prospect’s needs, the role engages internal resources and expertise to develop and close opportunities, collaborating actively across BBH teams. The position reports directly to the Head of the Family Office Practice and requires extensive travel. Success is measured by engaging qualified prospects, collaborating effectively with investment teams to generate new business, consistently adding leads to the pipeline, and cultivating strategically important relationships with family office centers of influence. The role also exercises professional investment judgment, oversees risk and administrative matters, and provides leadership, coaching, and mentoring to relationship associates and less experienced relationship managers.

Requirements

Bachelor of Arts or Bachelor of Science degree required.
At least 8 years of relevant business development or relationship management experience involving equities, bonds, and alternatives.
Proven record of growing revenues through client acquisition.
Ability to operate independently with substantial direct responsibility while partnering effectively with business development colleagues and investment teams.
Ability to manage long-term relationships and initiate and cultivate new client relationships.
Excellent client service skills.
Superior oral and written communication, analytical, and thought leadership skills.
Knowledge of asset allocation, trust, and fiduciary principles.
Strong team-player skills and work ethic.
Ability to manage multiple tasks with energy, flexibility, and patience.
Extensive travel is required.

Nice To Haves

Experience with ultra-high-net-worth clients or single family offices.
CFA, CFP, and/or MBA.

Responsibilities

Spend a significant amount of time on business development.
Develop and implement a long-term new-business strategy that maintains an active pipeline of opportunities and includes consistent follow-up.
Listen actively to identify and understand client and prospect needs, and use sound judgment to match BBH services to those needs.
Build networks and business relationships, and manage multiple clients, prospects, and referral sources with varied needs.
Apply deep knowledge of investment offerings, including equities, fixed income, and alternatives, to source and close business.
Maintain high client satisfaction, encourage referrals, retain client assets at BBH, and identify additional opportunities.
Exercise professional investment judgment while adhering to business compliance requirements, including pitchbooks, Investment Policy Statements, Know Your Customer requirements, documentation, and written meeting records.
Escalate high-level risk issues and oversee Relationship Associate and Administrative Assistant efforts to fulfill client requests.
Coach, train, and mentor Relationship Associates and Senior Relationship Associates, contribute to their career development, and help develop less experienced Relationship Managers.
Represent BBH to clients as an executive and the senior business development specialist on the team.
Collaborate with internal investment, tax, trust and estate, and family office service experts to develop and close prospective client opportunities.
Travel extensively.