Simulator Technician III

CAE•Ft Hood, TX

About The Position

The Simulator Technician III applies comprehensive technical knowledge and experience to troubleshoot and resolve complex simulator and system problems, maintain training equipment to a high standard, and provide technical guidance to less proficient technicians. The role also coordinates directly with the FAA to support regulatory compliance, manages waiver requests and related communications, and oversees simulator quality, software compliance, and safety management systems. The position maintains full-flight simulators, multimedia classrooms, associated computer systems, networks, and peripherals. Work includes corrective and preventive maintenance, operational testing, fault isolation, upgrades, certification support, maintenance documentation, equipment-status tracking, and reliability improvements. The technician supports instructors and crews, helps maintain a safe and clean work environment, and may perform domestic and international travel as required. Duties are performed in office and manufacturing-facility settings, including flight simulators, maintenance areas, classrooms, projection rooms, simulator high bays, shop floors, and hydraulic pump rooms. The role may require overtime, off-shift work, availability on call 24/7, and work on any day or shift to support customer training and maintenance needs. The position requires U.S. citizenship due to U.S. Government contract requirements and eligibility for a DoD Personal Security Clearance.

Requirements

Technical college degree and four years of related experience in maintenance, troubleshooting, repair, and operation of full-flight simulators, or an equivalent combination of technical education related to electronics, electromechanics, computers, aviation, or simulation technology.
At least six years of hands-on related work experience in full-flight simulator maintenance and operation.
Knowledge of commonly used concepts, practices, and procedures in aircraft flight-trainer maintenance operations.
Knowledge of Microsoft Office programs.
Technical writing and presentation skills.
Ability to read, analyze, and interpret complex written and technical documents and diagrams; respond effectively to sensitive inquiries and complaints; and prepare oral and written presentations and proposals on complex subjects.
Ability to calculate figures and amounts, prices, commissions, and percentages, and to draw and interpret graphs.
Understanding of binary, octal, decimal, and hexadecimal numbering systems, and ability to interpret performance charts related to aircraft and simulator data.
Ability to define problems, collect data, establish facts, and draw valid conclusions; interpreting complex customer requirements and attitudes from verbal, non-verbal, and written communication is desirable.
Ability to read and understand electrical schematics and drawings.
Must be eligible for a DoD Personal Security Clearance.
Must be a U.S. citizen due to U.S. Government contract requirements.
Must comply with company security and data-protection policies, properly handle information, and access and store government and proprietary information electronically on company-provided resources.
Must be able to work overtime and off-shifts as required and be on call 24/7 for problem and issue resolution.
Must be able to work any day of the week and any shift to support customer training and maintenance requirements.
Must be able to lift at least 40 pounds overhead; walk and climb stairs and ladders into a simulator or airplane cockpit; and stoop, bend, and crawl on or under equipment.
Must be able to detect odors and sounds that may indicate simulator or environmental problems, distinguish colors, and work around electrical-shock risks and moving hydraulic mechanical parts.
May be exposed to extreme heat, airborne particles, and loud noises; domestic and international travel may be required.

Responsibilities

Coordinate with the regulatory authority to ensure simulator compliance; manage waiver requests and communications with the federal authority.
Oversee the Quality Management System to meet FAA requirements and the Simulator Safety Management System in conjunction with regional safety management systems.
Ensure software and hardware upgrades meet local, regional, and federal compliance requirements.
Perform corrective maintenance to maintain at least 98% simulator availability and keep multimedia classrooms in working order.
Perform scheduled preventive maintenance according to procedures for each training device.
Identify, evaluate, and develop processes to improve the reliability and maintainability of training devices.
Perform required daily operational tests (preflight) on flight training devices.
Support instructors and crews in operating training devices and multimedia classrooms.
Assist with FAA or equivalent certification tests.
Monitor and provide technical guidance to less proficient technicians.
Interpret maintenance manuals and technical documents to diagnose and resolve complex problems.
Operate and support computer systems using various operating systems; diagnose computer and associated-equipment malfunctions and perform readiness tests and repairs.
Perform systems interface and fault isolation, and troubleshoot interfaces and computer peripherals.
Interpret mechanical, hydraulic, and electrical schematics and system drawings; generate simplified versions as needed.
Provide networking and information-systems support for training devices and networks, and implement basic simulator modifications.
Maintain documentation of maintenance activities and track inoperative-equipment repair status using the logistics management database system.
Perform facility and housekeeping duties in areas not covered by the janitorial services contract to maintain a safe, clean work environment.
Comply with company security and data-protection policies, properly mark and handle information and materials, and restrict access to individuals with a need to know.