Simulation Technology Specialist

Oklahoma City University•Oklahoma City, OK

1d•Onsite

About The Position

The Simulation Technology Specialist provides technical and administrative support for the state-of-the-art Meinders Simulation Center in the Kramer School of Nursing. This center comprises fully-equipped simulated hospital rooms, manikins, and other technology utilized in healthcare education. The Specialist reports to the Center Director and collaborates closely with Center faculty and deans.

Requirements

18 months’ applicable experience in IT support related activities.
Ability to acquire and adapt to new technology quickly
Knowledge of software to include all current versions of MS Windows, Macintosh OS, MS Office, Internet Explorer, anti-virus, and diagnostics tools
Experience and demonstrated success training technology processes to others
Previous experience in a customer service environment
Ability to communicate with both technical and non-technical personnel
Ability to prioritize duties and work under minimal supervision to complete projects and achieve department goals
Ability to establish excellent working relationships with a diverse groups of people
Ability to work successfully in a team-oriented environment, responding to rapidly changing demands
Work cooperatively with others and accept supervision from supervisors
Excellent written, oral communications and problem solving skills
Commitment to working collegially within the school and university.

Nice To Haves

A suitable combination of education and experience may be substituted for minimum requirement.
Experience working within an academic institution and/or in healthcare simulation is preferred.

Responsibilities

Assists with or performs the installation, operation, maintenance, testing, and troubleshooting of simulation center equipment and technology to support simulation events, healthcare education, and faculty, staff, students, community partners, and guests.
Coordinates Center activities by scheduling space, setting up and preparing equipment for simulation events, operating equipment during simulation events, and tearing down after events, ensuring proper care for all equipment.
Ensures all Center equipment is maintained according to appropriate care standards and coordinates repairs, including collaboration with manufacturers and other appropriate resources.
Coordinates safe storage and disposal of training supplies.
Maintains records regarding the use of simulation equipment to provide usage and other metrics.
Coordinates with Center and other faculty to respond to changing needs in simulation practices and operations to align with current curricular needs and accreditation requirements.
Maintains an accurate inventory of all equipment, supplies, materials, and other technologies for the Center, including usage, location, and operational status.
Serves as a resource for Center equipment for faculty, students, staff, and guests, developing and delivering training as needed.
Remains up to date on working knowledge of the Center’s equipment and simulation practices in healthcare education; seeks out and participates in relevant trainings.
Other duties as assigned.