Simulation Operations Specialist, Academic Health Sciences
About The Position
The Simulation Operations Specialist supports simulation-based education at the Clinical Learning Resource Centre (CLRC), utilizing advanced technologies such as human patient simulators, audiovisual systems, and multimedia tools. This role fosters innovation in simulation and contributes to the development of immersive learning experiences for health sciences students. Reporting to the Manager of the CLRC, the Simulation Operations (SO) Specialist collaborates with faculty, staff, and simulation team members to ensure the effective operation of simulation suites. Key responsibilities include equipment setup and maintenance, scenario programming, technical support, and active participation in simulation sessions. The SO Specialist will also work in collaboration with the Simulation Technology Support Specialist supporting IT unit needs. Examples include setting up IT equipment for events and exams. The role requires adaptability, physical activity, and occasional evening or weekend availability.
Requirements
- Post-secondary degree in a health-related field or computer science.
- 2–5 years of experience in healthcare or simulation operations.
- Demonstrated experience with simulation equipment, audiovisual systems, and educational technologies is required.
- Strong technical troubleshooting, communication, and organizational skills.
- Ability to work independently and collaboratively.
- High attention to standardization, quality control, and confidentiality.
- Proficiency in Microsoft Office and simulation software platforms.
Nice To Haves
- Certification/licensure in a health profession (e.g., nurse, paramedic, RT) is an asset.
- CHSOS or CHSES certification is preferred.
Responsibilities
- Operate and maintain simulation equipment (manikins, task trainers, AV systems).
- Troubleshoot hardware and software issues; support IT integration.
- Set up and clean simulation labs before and after sessions.
- Support web conferencing, streaming, recording and data collection.
- Coordinate with leadership/Simulation Technology Support Specialist to ensure the simulation equipment is always operational.
- Collaborate with faculty to align simulation scenarios with curricular objectives.
- Provide technical expertise during simulation sessions and debriefing.
- Lead simulation room briefings and orientations.
- Operate simulation technology during sessions.
- Train faculty and staff on simulators, task trainers, and related technologies.
- Lead special projects related to simulation technology and innovation.
- Maintain inventory; manage equipment repairs and warranties.
- Contribute to quality assurance and continuous improvement initiatives.
- Oversee project documentation, linen supply, and consumable ordering.
- Support training and evaluation of Standardized Patients (SPs) and Simulated Healthcare Providers (HPs) in collaboration with the Simulated Patient Education team.
- Ensure fidelity and safety in simulation scenarios involving SPs and HPs.
- Promote simulation principles and best practices.
- Mentor new simulation staff and contribute to policy and procedure development.
- Stay current with national and international simulation trends; participate in professional development.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
