Simulation Operations Specialist

Bow Valley College•Calgary, AB

3d•CA$52,944 - CA$70,116•Onsite

About The Position

The School of Health and Wellness is seeking a highly organized, collaborative, and technically skilled professional to join our team as a Simulation Operations Specialist. This role plays a key part in supporting high-quality simulation-based education by ensuring healthcare labs, simulation environments, and related equipment are fully prepared, functional, and aligned with program needs. The Simulation Operations Specialist supports the day-to-day operations of simulation spaces and foundational healthcare labs through equipment setup, inventory management, technical troubleshooting, and operational coordination. Working closely with faculty, staff, vendors, and internal service areas, this role helps create realistic, safe, and engaging learning environments that support student success and experiential learning. This position is ideal for someone who enjoys hands-on work, problem solving, and working in a dynamic educational environment where no two days are the same. Evening and weekend work may occasionally be required to support instructional activities and events.

Requirements

Post-secondary certificate (health or administrative related program), and/or 1+ years of experience in healthcare simulation-based education.
Familiarity with simulation-based learning equipment (i.e. VR, patient simulators), tools, and materials, with a strong understanding of safety and compliance standards.
Strong organizational skills with a keen attention to detail and proficiency in inventory management.
Excellent communication and interpersonal skills, with the ability to collaborate effectively with diverse stakeholders.
Proficiency in computer applications and software.
An equivalent combination of education and experience may be considered.
Evening and weekend work may be required.

Nice To Haves

Proven experience in simulation-based education activities, supply management, or related field is an asset.
Related diploma or degree
Adaptability to new situations and ability to improvise.
Broad knowledge pertaining to simulation-based education technology and software.
Experience in a health-related field.
Knowledge of operating simulation-based education equipment and software.
Knowledge of trouble shooting simulation-based education technology and software.
Ability to work with teams of diverse backgrounds and experience in the fields integrated in simulation education.

Responsibilities

Coordinate the day-to-day operations of healthcare simulation and lab environments to support the successful delivery of simulation-based education activities across the School of Health and Wellness.
Prepare and maintain low, moderate, and high-fidelity simulation environments, ensuring spaces are organized, functional, and reflective of real-world clinical settings.
Ensure required supplies, equipment, and learning materials are available and properly set up for instructional activities.
Maintain simulation equipment and operational readiness through routine inspections, testing, calibration, and troubleshooting.
Oversee inventory management processes by monitoring supply levels, organizing storage areas, ordering materials, and maintaining accurate records of equipment and supplies.
Support the safe handling, storage, and disposition of chemicals and hazardous materials in accordance with safety and compliance standards.
Ensure all simulation spaces remain clean, safe, and learner ready.
Provide technical and operational support for simulation-based learning activities, equipment, and related technologies.
Assist with preparing and integrating simulation trainers, virtual reality tools, computers, media equipment, and associated technologies to ensure reliable and effective operation during learning activities.
Troubleshoot technical issues, respond to urgent operational concerns, and coordinate with ITS, vendors, and internal service areas to maintain optimally functioning systems and infrastructure.
Support faculty, staff, and other users by assisting with orientations, equipment use, and operational guidance related to simulation spaces and technologies.
Contribute to equipment maintenance planning, inventory tracking, purchasing support, and operational improvements that enhance the overall learner and instructor experience.
Build strong working relationships with faculty, scheduling teams, leadership, and internal partners to support the evolving operational needs of simulation-based education.
Participate in planning discussions and work collaboratively to coordinate space usage, prepare for scheduled activities, and resolve time-sensitive operational or inventory challenges.
Contribute to broader simulation initiatives by supporting tours, training sessions, accreditation activities, research projects, and special events involving internal and external stakeholders.
Demonstrate professionalism, adaptability, and strong communication skills while working with diverse teams and supporting a collaborative, learner-focused environment.