Silicon IP Customer Success Manager - 18275

Synopsys•Sunnyvale, CA

78d•$189,000 - $283,000•Hybrid

About The Position

Synopsys is the leader in engineering solutions from silicon to systems, enabling customers to rapidly innovate AI-powered products. We deliver industry-leading silicon design, IP, simulation and analysis solutions, and design services. We partner closely with our customers across a wide range of industries to maximize their R&D capability and productivity, powering innovation today that ignites the ingenuity of tomorrow. You are someone who has spent a decade or more in the semiconductor world, close enough to analog and digital design that you can read a block diagram, spot a risk in a timing closure plan, and ask the question that makes an engineer pause and reconsider. You know that the hardest part of delivering IP is not the RTL or the characterization, it is aligning three time zones, two customer stakeholders who want different things, and a release schedule that was aggressive before someone added another tape out dependency. You have been the person customers call when something is off track. Not because you have all the answers, but because you ask the right questions, escalate what matters, and keep your team focused on what will actually move the needle. At Synopsys, you will work with some of the most complex IP in the industry, and the programs you run will directly enable customer tape outs that matter.

Requirements

BSEE or equivalent, with 10+ years of semiconductor industry experience.
Proven technical program management experience in SoC design, analog IP, or digital IP development
Direct experience managing customer-facing programs where you owned schedules, deliverables, and stakeholder communication
Strong understanding of semiconductor design flows, IP integration challenges, and what it takes to get a chip to tape out
Ability to lead and influence cross-functional teams without direct authority, across geographies and disciplines

Nice To Haves

You can look at a program plan and spot the dependency that will become a problem in six weeks, not after it is already late
When a customer escalates an issue, you listen, clarify, own the follow-through, and close the loop
You stay organized across multiple simultaneous programs without losing track of what matters most
You push back when a commitment does not make sense, and you do it in a way that builds trust rather than friction

Responsibilities

Serve as the primary point of contact for customers throughout IP program delivery, from kickoff through post-silicon support
Own statement of work (SOW), program schedules, milestones, and deliverables across analog IP, digital IP, and SoC integration efforts
Coordinate cross-functional global teams including design, verification, applications, and sales
Identify technical, resource, and schedule risks early and drive mitigation plans
Report program health and blockers to internal leadership and customers in a way that drives action