Sign & Lighting Service Technician
About The Position
This role is responsible for coordinating service activities related to installing sign equipment, investigating and resolving customer-reported technical issues, and preventing future operational problems. The technician will perform repairs on Signs & Lighting products, drive service vehicles, maintain inventory, and operate lift equipment. They will also install new equipment, inspect and troubleshoot malfunctioning products, perform electrical repairs, and ensure quality control and safety standards are met. The position involves preparing materials, touching up paint, performing preventative maintenance on equipment and vehicles, and serving as a communication link between the customer and the company. Additionally, the role includes completing work orders and service documentation, and potentially participating in a service rappel team. The technician will also maintain a clean and organized work area and interact with employees and customers daily.
Requirements
- High school diploma or general education degree (GED)
- Eight or more years of demonstrated experience in electrical sign service
- Four or more years of demonstrated experience in power tool operation, welding, electrical, or related areas
- Completion of the YESCO or other electrical sign service apprenticeship program
- Ability to read, interpret, and apply specification documents, government coding document information, safety rules, operating and maintenance instructions, and procedure manuals
- Ability to apply geometric and algebraic mathematical calculations
- Ability to move, lift, and carry materials, equipment, parts, and completed projects
- Ability to communicate effectively
- Valid Driver’s License
Responsibilities
- Repairing Signs & Lighting products
- Drives YESCO sign and equipment service vehicles to service customer locations
- Restocks and maintains parts and inventory of YESCO sign and equipment service vehicle
- Safely operates lift equipment to perform sign service assessment and repair
- Installs new or modified equipment at customer's facility to ensure full functionality
- Reviews service reports, work orders, and documentation
- Inspects malfunctioning or damaged product to assist in determining nature and scope of problem
- Analyzes review and inspection findings to determine source of problem, and recommends repair, replacement, or other corrective action
- Troubleshoots and repairs sign equipment and structures
- Performs electrical troubleshooting and repair to ensure functionality of electrical signs and lights
- Prepares and uses materials consistent with specifications of job service order
- Implements and maintains quality control and safety during service
- Layout materials to be used for sign service
- Touches up paint and performs detail of signs
- Performs preventative maintenance and minor repairs to service department equipment and vehicle
- Provides a communication link between the customer and the company to help ensure that effective service is provided to the customer
- Completes work order and service documentation to assist with calculation of work hours and materials costs
- Performs duties to ensure department meets expectations and deadlines
- Practices safety while performing as part of the service rappel team
- Keeps work area organized, clean and free from debris to maintain a safe working environment
- Performs other functions as necessary or as assigned
- Interacts daily with employees and supervisors at the YESCO facilities to discuss service projects
- Interacts daily with YESCO customers at their location to discuss service projects
Benefits
- Competitive salary
- Free uniforms
- Paid time off
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
