Sign Language Interpreter - ASL/English VRS - Part Time - San Juan, Puerto Rico

Sorenson Communications • Guaynabo, PR

1d • Remote

About The Position

Sorenson Communications is expanding its Video Relay Service (VRS) and is seeking Interpreters to provide Sign-to-Voice and Voice-to-Sign interpreting services. Full and part-time positions are available. The role involves effectively interpreting between American Sign Language (ASL) and spoken English, maintaining compliance with all applicable regulations and company policies, and demonstrating a commitment to customer service and communication access.

Requirements

• Knowledge, Skills, and Abilities in ASL
• Ability to pass our required skills assessment
• A high school diploma or GED
• Interpreter certification (as required by local regulations)
• Ability to troubleshoot basic technical issues
• Ability to work in a fast paced, dynamic, highly regulated and customer service focused environment
• Dexterity of hands and fingers to operate a computer keyboard, mouse, tools and to handle other computer components
• Regular and predictable attendance

Nice To Haves

• An associate’s or bachelor’s degree
• 3 years’ experience working as an interpreter

Responsibilities

• Effectively interpret between American Sign Language (ASL) and spoken English
• Maintain, as applicable, compliance with any national, state, or local licensure and/or certification requirements
• Demonstrate full compliance with Sorenson standards and policies, FCC regulations and the RID Code of Professional Conduct
• Demonstrate full compliance with Sorenson Communications attendance policy
• Accurately complete assigned tasks/duties, projects and paperwork promptly and within approved guidelines
• Maintain a flexible work schedule to meet the demands of the VRS industry
• Quickly learn and implement new and changing technologies
• Work effectively in a team environment; receive support from and provide support to colleagues
• Work effectively in an environment with oversight that may include, but is not limited to call monitoring, mentoring and evaluations
• Work effectively in a fast paced, dynamic, highly regulated environment
• Enhance interpreting skills through continued education training
• Complete additional duties and assignments on an on-going basis

Benefits

• Flexible Scheduling
• Premium shifts offered to boost hourly wage
• Earn CEU’s
• Opportunity for annual certification, testing and membership/licensure reimbursement up to 100% based on average hours worked
• 401K plans with employer contribution
• No scripts
• Resiliency/Vicarious Trauma resources available at no cost
• Company-wide Network Transfer and visiting interpreter opportunities to any of the centers across the US

What This Job Offers

• Job Type: Part-time
• Career Level: Mid Level
• Education Level: High school or GED