Sickle Cell / Oxbryta Patient Lead

PfizerNew York City, NY
Hybrid

About The Position

The Sickle Cell Patient Lead is an individual contributor role within the Global Commercial Group, reporting to the Global Commercial Lead (GCL), Sickle Cell (OXB/OSI). This role is responsible for leading patient, caregiver, advocacy, and community strategy for OXB/OSI and the broader sickle cell disease priorities within I&I/Rare. The colleague will bring strong patient marketing, patient insights, advocacy, and cross-functional leadership experience to ensure patient voice, education, support, and lived experience are deeply embedded into commercial strategy and execution. The broader I&I and Rare Disease portfolio represents significant strategic value to realizing Pfizer’s vision to achieve leadership via breakthroughs in prioritized diseases and biological axes, with the goal of generating highly differentiated, multi-indication medicines that address areas of significant unmet need. Today, the portfolio delivers more than $10B globally, with 22 ongoing clinical studies underway to significantly expand the product portfolio over the next several years. This role will contribute to that ambition by advancing patient-centered strategy for Oxbryta and the sickle cell disease portfolio, helping ensure patient insights, education needs, advocacy considerations, and patient-HCP dynamics are deeply embedded into commercial planning and execution. Sickle cell disease is a lifelong, debilitating inherited blood disorder with acute and chronic complications, including vaso-occlusive crises, anemia, blood transfusions, progressive end-organ damage to name a few. The patient and caregiver experience is shaped by complex disease burden, disparities in care, evolving treatment options, and the need for clear, credible, culturally relevant education and support. In this dynamic environment, the Sickle Cell Patient Lead will be accountable for developing compliant patient strategies, insight generation, patient journey understanding, patient-HCP dialogue enhancement, advocacy engagement, and patient-facing resources that support informed decision-making and meaningful engagement across markets. The Sickle Cell Patient Lead will partner closely with the GCL Sickle Cell (OXB/OSI), Medical Affairs, Safety, Regulatory, Legal, Corporate Affairs, Patient Advocacy, Business Analytics & Insights (BAI), Global Access Strategy & Pricing (GASP), regional and country commercial teams, and agency partners to translate patient and caregiver insights into clear strategies, core resources, and executional priorities. This role requires strong judgment, sensitivity to evolving disease / therapeutic environment and regulatory considerations, and an absolute commitment to compliant, patient-centered ways of working.

Requirements

  • Bachelor's degree with at least 8 years of experience; OR a master's degree with at least 7 years of experience; OR a PhD with 5+ years of experience
  • Experience in pharmaceutical, biotechnology, life sciences, patient marketing, global or in-country marketing, commercial strategy, advocacy engagement, market development, or related field.
  • Substantial experience developing patient strategy, patient insights, patient education, advocacy engagement, or patient activation programs in a pharmaceutical or biotechnology setting.
  • Strong strategic and analytical skills, with ability to synthesize patient, caregiver, HCP, market, access, advocacy, and cross-functional inputs into clear strategies and actionable plans.
  • Demonstrated ability to lead cross-functional workstreams and influence colleagues across functions, geographies, and levels without direct authority.
  • Strong communication, presentation, organization, project management, and stakeholder management skills.
  • Demonstrated ability to manage multiple priorities, navigate ambiguity, and deliver high-quality work in a fast-paced, matrixed environment.
  • Commitment to Pfizer values and adherence to all applicable compliance rules, regulations, policies, and procedures.
  • Permanent work authorization in the United States.

Responsibilities

  • Own patient and caregiver strategy for OXB/OSI, ensuring patient needs, lived experience, and community perspectives are reflected in commercial planning, core resources, and market execution guidance.
  • Lead the generation and evolution of patient and caregiver insights, in partnership with BAI and cross-functional colleagues, to deepen understanding of barriers, motivators, education needs, and moments that matter across the sickle cell disease journey.
  • Synthesize patient, caregiver, advocacy, HCP, market, access, and community insights into clear strategic implications, value propositions, and executional priorities.
  • Develop a deep understanding of the patient-HCP dialogue and identify opportunities to appropriately amplify patient voice in the point-of-care setting.
  • Monitor changes in the sickle cell disease environment, patient sentiment, advocacy priorities, and treatment landscape to inform patient strategy and resource evolution.
  • Lead development and refinement of patient and caregiver education strategy, core content, messaging, and resources that are accurate, culturally relevant, compliant, and fit-for-purpose across global, regional, and local needs.
  • Partner with cross-functional teams to ensure patient-facing materials align with medical, safety, regulatory, legal, access, and commercial requirements.
  • Support development of resources that help patients and caregivers understand disease burden, care pathways, treatment conversations, and available support in a clear and responsible way.
  • Identify opportunities to improve patient engagement, education, and support across channels, while ensuring alignment with approved strategy and compliance standards.
  • Partner with regional and country teams to customize patient strategies and ensure resources meet local market needs, cultural considerations, and operational realities.
  • Identify appropriate patient advocacy organizations, community stakeholders, and partnership opportunities in collaboration with Patient Advocacy, Corporate Affairs, Medical, Legal, and Compliance colleagues.
  • Develop engagement strategies that support trust, transparency, patient education, and understanding of community needs across sickle cell disease stakeholders.
  • Collaborate with advocacy and community partners, where appropriate, to gather insights, identify unmet needs, and inform patient-centered strategies and resources.
  • Support internal stakeholder understanding of patient and caregiver perspectives, helping ensure patient voice is considered in strategic decisions and market-facing work.
  • Partner with the GCL Sickle Cell (OXB/OSI) and cross-functional team members to ensure patient strategy is integrated with HCP, market shaping, medical, access, communications, and regional execution plans.
  • Support annual operating and tactical planning processes for patient-related workstreams, including prioritization of patient strategy, core resources, advocacy engagement, and patient education initiatives.
  • Build strong working relationships across global, regional, and country teams to drive alignment, adoption, and effective implementation of patient strategy and resources.
  • Manage agency partners, ensuring clear scopes of work, excellence in execution, appropriate staffing, compliant operations, and timely budget management.
  • Prepare high-quality updates, recommendations, and materials for leadership reviews, cross-functional discussions, and governance forums.
  • Ensure all patient-facing strategies, materials, and engagement plans are developed and executed in alignment with Pfizer policies, applicable laws, regulatory requirements, and compliance standards.
  • Establish clear workplans, timelines, review processes, and decision points to enable high-quality execution across multiple patient workstreams.
  • Use performance insights, stakeholder feedback, and market learnings to continuously refine patient strategies, resources, and executional approaches.
  • Demonstrate discretion, sound judgment, and sensitivity in handling confidential, sensitive, or patient-related matters.
  • Use AI-enabled tools to support patient journey synthesis, insight generation, landscape monitoring, content development, and workstream efficiency.
  • Apply AI-augmented approaches to identify patterns across complex data sources and improve quality, consistency, and speed of strategic outputs.
  • Help embed responsible, compliant AI-enabled ways of working into patient strategy, core resource development, and decision-support processes.
  • Stay current on emerging tools and practices that can strengthen patient strategy, engagement planning, and commercial execution.

Benefits

  • 401(k) plan with Pfizer Matching Contributions and an additional Pfizer Retirement Savings Contribution
  • paid vacation, holiday and personal days
  • paid caregiver/parental and medical leave
  • health benefits to include medical, prescription drug, dental and vision coverage
  • Relocation assistance may be available based on business needs and/or eligibility.
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