Shuttle 3 Driver (CDL REQUIRED - Split Shift) - Johns Hopkins Health System

Towne Park•Baltimore, MD

13d•Onsite

About The Position

At Towne Park, we believe in making an impact and creating smiles by delivering exceptional experiences. As a Shuttle Driver, you will have the opportunity to impact the millions of patients, visitors, and guests we proudly serve. This role involves transporting guests to and from various locations in a friendly, efficient, and courteous manner while practicing safe driving. You will also be responsible for assisting guests with their luggage, maintaining vehicle logs, and ensuring guest confidentiality. This is a career where you can make a difference and create smiles every day.

Requirements

Must possess a Commercial Driver’s License (CDL) with Passenger endorsement issued by the state in which the associate will be performing shuttle driver services.
Must be at least 21 years of age.
Must maintain a valid driver’s license at all times.
Pass annual / semiannual MVR check.
Must complete the Wheelchair Safety Training course provided by Towne Park as applicable.
Must possess current Medical Examiners Certificate.
Must maintain an up-to-date license as well as DOT endorsements and a bi-annual physical exam as applicable.
At least three years of commercial driving experience or nine (9) years of driving experience as a licensed driver.
Ability to read and write standard English language.
Ability to read and comprehend simple instructions, short correspondence, and memos.
Ability to write simple correspondence.
Ability to effectively present information in one-on-one and small group situations to guests, clients, and other employees of the organization.
Ability to add and subtract three-digit numbers and to multiply and divide with 10’s and 100’s; ability to perform these operations using units of American money.
Ability to understand 24-hour and military time systems.
Ability to understand rates applicable to time passed.

Nice To Haves

High school diploma or general education degree (GED)

Responsibilities

Transport guests to and/or from the hotel, hospital, casino, and local area in a friendly, efficient, and courteous manner using safe driving practices.
Assist guests with luggage, including delivery and pick up during guest arrival and departure.
Maintain vehicle activity and maintenance logs.
Shuttle guests to appropriate places approved by manager and client contact.
Learn and remember pick-up and destination points.
Possess knowledge of all property outlets, meeting rooms, amenities, local attractions, and parking rates.
Communicate by telephone, two-way radio, and in person in a courteous, friendly, and professional manner with all guests, location staff, and co-workers.
Acknowledge and greet guests within 30 seconds while maintaining a professional and friendly demeanor.
Use guest last name at all times when appropriate.
Maintain accuracy and composure while under pressure.
Use appropriate salutation of the day and welcome to property.
Inspect the exterior and interior of the vehicle at the beginning of each shift for properly operating equipment and safety.
Monitor vehicle condition and record malfunctioning items or damage, submitting them to the manager.
Protect guest confidentiality in accordance with HIPPA requirements.
Maintain the security of client financial and identifying information.
Offer a hand for assistance to patrons.
Check wheelchairs for safe operation prior to each use and clean them after each use.
Assist patrons with entering and exiting the vehicle.
Use specialized equipment such as wheelchair lifts as required.