Shuttle Driver - 2p-10p

Mass General Brigham•Somerville, MA

3d•Onsite

About The Position

Operates shuttle buses and/or passenger coach-type vehicles to transport passengers safely to various destinations, following traffic laws, company policies, scheduled routes, and departure times. Provides courteous and professional service to passengers and communicates with dispatch about detours or delays. The driver reports to the Supervisor of Transportation, or a designated individual when the Supervisor is absent. The schedule is Monday through Friday, 2 p.m. to 10 p.m., for 35 hours per week. This is an onsite role at 21 Third Avenue.

Requirements

Proven experience as a shuttle bus driver: 1–2 years required.
Massachusetts Commercial Driver’s License required.
MGH Security RMV Check/Registry of Motor Vehicles Driving Report — MGB Internal required.
Excellent driving skills for shuttle buses and coach-type vehicles, including safe navigation of varied road and weather conditions.
Attention to detail and accuracy in record-keeping and documentation.
Strong improvisational skills.
Knowledge of basic vehicle maintenance procedures.
Excellent customer service skills.
Ability to obtain a DOT medical card from Occupational Health.
Ability to possess and maintain an Air Brake Endorsement and Passenger Endorsement on a CDL license.

Nice To Haves

High school diploma or equivalent preferred.

Responsibilities

Safely operate shuttle buses and passenger coach-type vehicles in accordance with Mass General Brigham Fleet Safety Program policies and procedures and applicable federal, state, and local laws and regulations.
Follow assigned shuttle routes and departure times prepared by the Manager, Supervisor, and/or Dispatcher.
Provide safe, courteous, and professional service to passengers while traveling to and from destinations.
Communicate with dispatch for guidance regarding detours and delays.
Maintain an accurate log of passenger counts, completed trips, mileage, vehicle interior and exterior inspections, and other requested information.
Ensure compliance with passenger limits for both seated and standing passengers.
Assist passengers with disabilities and others who need help boarding and disembarking, including use of the wheelchair lift.
Immediately report vehicle or passenger emergencies and concerns to the Supervisor and/or Dispatcher.