Shuttle Driver (plus tips)

The Breakers Resort•Myrtle Beach, SC

2d•Onsite

About The Position

Shuttle Drivers are responsible for ensuring the safe transportation of guests and associates, all while providing exceptional customer service. Additional responsibilities include handling luggage and showing guests to their rooms.

Requirements

Availability to work 7am-3pm and 3pm-11pm shifts
Due to the cyclical nature of the hospitality business, team members may be required to work varying schedules to reflect the business needs of the resort, including weekends and holidays
A valid Driver's License and clean driving record required
Must be able to lift guest luggage in and out of the shuttle van
Must be able to work both indoors and outdoors
Knowledge of the city, surrounding attractions and landmarks
Enjoyment of providing exceptional service to guests and team members
Passion for providing exceptional service to guests and team members
Proven job reliability, diligence, dedication, and attention to detail
Teamwork and collaboration
Must be able to communicate clearly and professionally with guests, coworkers and supervisors

Nice To Haves

Previous experience driving a shuttle, van, or bus preferred

Responsibilities

Greet guests and team members with a friendly and helpful attitude
Operate the company-owned shuttle to transport guests and associates safely and efficiently
Assist guests with luggage and provide support for room changes when needed
Transport team members between work locations, ensuring timely arrivals and pick-ups
Adhere to a strict arrival/departure schedule to maintain operational efficiency
Assist team members with loading and unloading supplies as needed
Manage traffic flow in designated areas and keep lanes clear
Maintain cleanliness of the shuttle and surrounding areas
Stay knowledgeable about the resort’s services and amenities to assist guests
Provide excellent customer service by responding to inquiries and addressing concerns
Other duties as assigned