SHUTTLE DRIVER

Ace Parking • Oakland, CA

4h • $24 - $25

About The Position

As a Shuttle Driver, you will transport passengers between locations safely and on time, helping ensure a comfortable and positive travel experience. The role involves operating shuttle vehicles, maintaining vehicles and records, assisting passengers with luggage and mobility needs, and coordinating with dispatchers and colleagues. Drivers are expected to demonstrate accountability, communication, teamwork, exceptional customer service, and cost-consciousness while following company policies and Department of Transportation procedures.

Potential schedules are Monday through Friday, 11:00 a.m.–8:00 p.m.; Monday through Friday, 1:00 p.m.–9:30 p.m.; or open availability Monday through Friday, 3:30 a.m.–11:30 p.m. The compensation range is $24.00–$25.00 per hour.

Requirements

• High school diploma or equivalent.
• At least 2 years of experience driving a commercial vehicle.
• Clean driving record and adherence to safety regulations.
• Valid commercial driver's license (CDL) with passenger endorsement.
• Excellent customer service and communication skills, with a friendly, customer-oriented demeanor.
• Ability to work in a fast-paced environment and handle stressful situations calmly and professionally.
• Strong accountability and reliability.
• Willingness to work a flexible schedule, including evenings, weekends, and holidays.

Responsibilities

• Pick up and drop off passengers at designated locations and arrive on time.
• Operate shuttle vehicles safely and responsibly, following traffic laws, safety regulations, company policies, and DOT procedures.
• Maintain accurate records of vehicle maintenance, fuel consumption, and daily activities.
• Ensure passenger and cargo safety.
• Inspect and clean the shuttle daily as needed.
• Assist passengers with luggage, boarding, and exiting; assist passengers with disabilities and operate wheelchair lifts when needed.
• Keep track of routes and schedules.
• Provide courteous customer service, answer questions, address concerns, and work to exceed passenger expectations.
• Collaborate with dispatchers and colleagues to ensure smooth shuttle operations.
• Promptly report incidents, accidents, and other issues to appropriate authorities and supervisors.
• Troubleshoot transit issues, including vehicle malfunctions and passenger disputes.
• Drive efficiently to conserve fuel and reduce operating costs.
• Monitor passenger capacity and suggest ideas to improve profitability.
• Attend training and development opportunities.
• Foster teamwork and treat passengers with respect and empathy.

Benefits

• Medical, dental, vision, and life insurance coverage for full-time, eligible employees.
• Flexible Spending Accounts for full-time, eligible employees.
• 401(k).
• Vacation and sick leave for full-time and part-time employees.
• Holiday benefits for full-time and part-time employees.
• Discount programs.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED