Shuttle Driver

Drury Hotels • Pittsburgh, PA

1d • Onsite

About The Position

Under general supervision, operates the hotel shuttle van to provide guests and potential guests with convenient and reliable transportation to and from the airport while following Company policies and procedures. Van drivers welcome and create a positive first/last impression upon guest arrival/departure. This function includes assisting with loading and unloading of guest luggage, providing information in regard to the hotel’s facilities and events and directions to local attractions. Ensure the van is clean and in like new condition at all times including assisting with monitoring routine maintenance and immediately reporting in mechanical concerns. Ensures an exceptional guest experience by providing courteous, efficient, friendly service to all guests while welcoming guests to the city. Responds promptly and efficiently to inquiries, requests and complaints with a +1 Service Attitude. Contributes to maintaining a positive work environment at all times for our diverse team and guests.

Requirements

• Ability to take written and verbal direction in English and speak English clearly.
• Ability to communicate in a friendly manner with guests.
• Must maintain a good driving record and notify management immediately of any changes in your record.

Responsibilities

• Operates the hotel shuttle van to provide guests and potential guests with convenient and reliable transportation to and from the airport.
• Welcome and create a positive first/last impression upon guest arrival/departure.
• Assist with loading and unloading of guest luggage.
• Provide information in regard to the hotel’s facilities and events and directions to local attractions.
• Ensure the van is clean and in like new condition at all times.
• Assist with monitoring routine maintenance and immediately reporting in mechanical concerns.
• Provide courteous, efficient, friendly service to all guests.
• Respond promptly and efficiently to inquiries, requests and complaints with a +1 Service Attitude.
• Contribute to maintaining a positive work environment at all times for our diverse team and guests.

Benefits

• Quarterly bonus opportunity of up to $3,200 annually
• Flexible scheduling
• Paid time off
• Hotel discounts
• Free room nights
• Mentorship
• Cross-training
• Development plans
• Management training
• Medical insurance
• Dental insurance
• Vision insurance
• Prescription insurance
• Life insurance
• Disability insurance
• Team Member Assistance Program
• Company-matched 401(k)

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 1,001-5,000 employees