Shuttle Driver

Kaizen Automotive Group•Fort McMurray, AB

4d•Onsite

About The Position

The Shuttle Driver is responsible for safely transporting customers to and from the dealership while delivering a friendly and professional experience. Working within the OEM dealership’s service department, this role supports customer satisfaction by ensuring timely, efficient shuttle service and assisting with light service department tasks when needed. The ideal candidate is courteous, dependable, and committed to safety.

Requirements

Valid driver’s license and clean driving record are required.
Strong interpersonal and communication skills with a customer-focused attitude.
Ability to operate vehicles safely in varying traffic and weather conditions.
Reliable, punctual, and able to work independently with minimal supervision.
Professional appearance and demeanor consistent with dealership standards.

Nice To Haves

Previous experience in customer service or driving roles is an asset.
High school diploma or equivalent preferred.

Responsibilities

Safely transport customers to and from the dealership using the designated shuttle vehicle.
Provide excellent customer service by maintaining a friendly, helpful, and professional demeanor.
Assist customers entering and exiting the shuttle when required.
Maintain a clean, well-organized shuttle vehicle and ensure it is fueled and inspected daily.
Coordinate shuttle routes with service advisors to manage timing and customer needs efficiently.
Communicate any delays, concerns, or issues with the shuttle to the service team promptly.
Support the service department with light duties such as vehicle pickup/drop off, delivering parts, or assisting with dealership errands.
Follow all dealership, OEM, and safety protocols while operating shuttle and dealership vehicles.
All other duties as assigned by leadership.