Shuttle Driver - Comfort Inn JFK

Comfort Inn JFK Airport•Jamaica, NY

3d•Onsite

About The Position

The Shuttle Driver provides safe, courteous, and professional transportation for hotel guests, delivering timely pick-ups, drop-offs, and assistance that upholds the hotel's quality and safety standards.

Requirements

Valid, unrestricted E-Class driver’s license with a clean driving record; must meet the hotel’s and insurance carrier’s motor vehicle record requirements.
Minimum 21 years of age, or as required by the property’s insurance policy.
Ability to pass a pre-employment background check and motor vehicle record (MVR) screening.
Working knowledge of the local area, including hotel amenities, attractions, and transportation routes.

Nice To Haves

Prior customer service or hospitality experience preferred.
High school diploma or equivalent preferred.

Responsibilities

Provide shuttle service for hotel guests in a safe and courteous manner.
Stop at designated points to load and unload guests in a timely and orderly fashion.
Assist guests by lifting and carrying luggage and baggage on and off the shuttle van as needed.
Provide information and respond to guest inquiries regarding hotel services, attractions, and directions in order to maximize guest satisfaction.
Maintain complete knowledge of hotel amenities and layout, local attractions, and airport transportation.
Perform pre-trip and post-trip vehicle inspections as required.
Follow all safety procedures when operating the shuttle.
Responsible for the daily upkeep and maintenance of the shuttle, reporting any major problems to the General Manager.
Ensure the shuttle’s gas tank is kept full and ready for service.
Read the log book daily to stay current on scheduled runs and vehicle notes.
Maintain a positive, company-driven attitude in all guest and associate interactions.
Ensure all checklists and responsibilities are completed by the end of each shift.
Follow all rules and policies found in the M&R Employee Handbook.
Perform other duties as assigned by management of which the employee is capable of performing.