Shuttle Driver - Valet

Hard Rock Hotel & Casino Ottawa•Tejon, NM

19h•Onsite

About The Position

Under general supervision, Shuttle Drivers perform various tasks related to the transport of passengers in a multi-passenger shuttle bus in a safe, courteous and efficient manner. Creates an atmosphere that induces guests to make Hard Rock Casino Tejon their choice for gaming entertainment; responsible for actively building and retaining guest relations in order to provide superior guest service. Provides extraordinary guest service, positively effects interactions with customers and team members, and has the resiliency to deal with difficult customers in all types of business conditions and the ability to work harmoniously with coworkers. Thank you for choosing us as your employer of choice! If you are ready for an exciting opportunity working in a creative environment where you can bring your authentic self to work, we want to connect with you! If you're unable to find a position that matches your interest, please tell us a little about yourself, and we'll recommend jobs that match your interests. Be Iconic represents the roots of our culture. The Seminole Tribe of Florida remains the only unconquered tribe in the United States of America. The Tribe established Seminole Gaming in 1979, when it opened the first high-stakes bingo hall in the United States. Building on its rich heritage of courageous and groundbreaking achievements, the Seminole Tribe of Florida acquired Hard Rock International in March 2007—the first transaction of its kind by a Native American tribe. Today, Hard Rock International remains one of the most globally recognized companies in the world, with Hard Rock Hotel, Casino, Cafe and Rock Shop® venues in over 74 countries. With the continued growth of Seminole Gaming and Hard Rock International, Seminole Hard Rock Support Services was created to support all of our brands and lines of business. With the largest global footprint in the hospitality industry for over 50 years, our number-one job is to bring fun and excitement to our team members and our guests!

Requirements

Clear fluent English communication skills

Responsibilities

Assist customers with special needs upon request, but in compliance with Hard Rock’s policies and procedures
Assists passengers with boarding and exiting vehicle - assist with loading & unloading luggage and other items as needed
Maintain shuttle in clean, neat manner
Inspection of shuttle before every shift - report any safety concerns, or damage, immediately
Follows specific scheduled routes and coordinates routes with other drivers or team lead - must be able to learn and remember pick up and drop off destination points
Monitors traffic and weather conditions and notifies supervisor of any potential problems
Communicates well with fellow employees to meet client needs
Must be able to communicate by phone, two-way radio, and in person in clear fluent English in a courteous, friendly and professional manner with customers, guests, co-workers and other persons
Other duties as assigned.