Shuttle Driver Supervisor

Propark Mobility•Bellflower, CA

34d•Onsite

About The Position

This role involves supervising shuttle drivers, ensuring operational efficiency, client satisfaction, and financial management. The supervisor will be responsible for training drivers, managing schedules, handling customer relations, overseeing payroll, developing budgets, and ensuring compliance with policies. The position requires strong communication and problem-solving skills, with an emphasis on customer service and operational integrity.

Requirements

You are at least 18 years old.
You have a valid driver's license and have been driving for at least 3 years.
You have a CDL, A, B or C commercial drivers license with a passenger endorsement.
You have a DOT medical card.
You have the ability to operate a passenger van safely and efficiently.
You have the ability to work flexible hours, evenings, and weekends.
Energetic, outgoing and can stand, run, and carry items, up to 50lbs, if needed.
Great communicator in both written and spoken language, with a friendly, professional approach to everyone you meet.
Thrive in a fast-paced environment, and can help resolve customer issues in a positive and helpful way.

Nice To Haves

Customer service: 1 year+
Experience driving a shuttle bus or commercial vehicle: 1 year+

Responsibilities

Develop and train shuttle drivers to ensure job expectations are met.
Review and approve work schedules to ensure adequate coverage while minimizing expenses.
Develop and maintain excellent client relations and attend client meetings.
Handle customer complaints and day-to-day operational issues.
Manage employee work hour reports and submit payroll.
Oversee the customer service program to ensure customer satisfaction.
Develop budgets and monitor financials to meet business goals.
Review and evaluate audits to ensure integrity of revenue control.
Ensure compliance with company and client policies and procedures.
Complete required reports.

Benefits

We promote from within - park your career here!
Free Parking!
Flexible scheduling
Paid Holidays
Wellness
Free and confidential employee assistance program (EAP) that provides support and resources to employees and their families 24/7.
3 free counseling sessions for all employees and each household family member.
Paid vacation (FT Employees)
An extra day-off on your birthday!! (FT Employees)
Benefits Package - including medical, HSA, FSA, dental, vision, and 6 supplemental insurances, including commuter benefits, pet insurance and 401k! (FT Employees)