Shredding Technician (WMHS), SID Destruction

WM•Brooklyn, NY

6d•Onsite

About The Position

The Shredding Technician is responsible for providing industry-leading levels of service to clients by aiding Drivers and Lead Drivers in handling all customer document destruction needs. The integrity of every Shredding Technician is essential to maintaining goodwill and building new bonds of trust with clients. The Shredding Technician is a member of the Operations team and plays an integral role as the face of WM Healthcare Solutions (WMHS). The Shredding Technician maintains WMHS policies, standards, and practices and ensures adherence to WMHS's Vision, Mission and Values.

Requirements

High School Diploma or GED (accredited)

Nice To Haves

1 year of Picking/Packing Experience, Customer Service Experience, or Equivalent

Responsibilities

Operates company equipment in a safe and efficient manner in an effort to minimize the risk of injury and equipment damage.
Maintains a high level of security when emptying consoles by ensuring all documents are retrieved, bags are placed and the consoles are securely locked.
Services customer locations in a manner that least interrupts the client’s business using a hand-held device.
Transports documents at client locations to centralized area for destruction.
Maintains a clean and safe working area.
Conducts daily check-in with Transportation Supervisor/Manager to review service completion and efficiencies.
Understands and implements all Corporate and Document Management division policies and procedures that impact job responsibility.
Follows all safety requirements as outlined in corporate policies.
Maintains a responsible approach to all security and safety matters related to Shred-it operations, following the company’s policies and procedures at all times and bringing the manager's attention to any areas of concern.
Handles and responds to all customer problems and inquiries expediently and in the best interest of both the customer and Shred-it.
Develops and maintains a relationship with the account contact and decision maker to ensure contract renewals and prevent lost business.
Completes all necessary paperwork accurately as required by company policy.
Perform other duties and responsibilities, as assigned.