Showroom Sales Specialist

Mohawk Industries, Inc.•Atlanta, GA

12d•Onsite

About The Position

Dal-Tile, a subsidiary of Mohawk Industries and the largest manufacturer of tile and natural stone in the United States, is seeking an exceptional Part-Time Showroom Sales Specialist. This role involves providing interior design and product selection advice, product expertise, and thorough follow-up to enhance the customer experience and influence sales. The specialist will utilize the showroom as a selling tool to drive specifications, sales, and brand awareness. This is a Part-Time position with a maximum of 29 hours per week, and Saturday work is required. Evening and weekend hours are also required.

Requirements

A four-year degree in a related field, four years of related experience, or a combination of a two-year degree with two years of related experience.
Sales/Customer engagement/Customer service skills.
Knowledge of design/sketching/reading blueprints/Auto-CAD (a plus)/color coordination/interior design trends/customer buying habits/creative thinking.
Ability to approach unfamiliar situations and conceptualize innovative and imaginative solutions easily, using creative skills to document and sell them to clients.
Computer skills: MS Office, MS Word, Excel, and PowerPoint.
Customer management tools (a plus).
Excellent oral, written, listening, and interpersonal communication skills are necessary to effectively interact with customers, team members, management, and other internal and external customers to build positive interpersonal relationships with various business partners.
Regularly required to stand, use hands, and reach with hands and arms.
Must walk, stoop, kneel, crouch, or crawl.
May sometimes need to sit, climb or balance.
May lift and move up to 80 pounds.
Specific vision abilities required: close vision, peripheral vision, and the ability to adjust focus.

Nice To Haves

Auto-CAD a plus
Customer management tools a plus

Responsibilities

Provides interior design advice and product expertise, facilitates tile and stone selection, and project development/support, ensuring the completion of selection/sales for all customers.
Utilizes Auto-CAD Project Management where applicable.
Logs all client showroom visits, contact information, and detailed customer preference and selection notes in CMT.
Effectively communicates with customers and internal team members to follow the lead and ensure tracking/follow-up and sales closure.
Reports sales closures monthly.
Prospects for new business with an emphasis on Custom Builders and Residential Designers.
Makes outside sales calls as needed and follows up on leads to grow and drive business.
Maintains showroom samples and merchandising, including ordering, receiving, and maintaining models and displays.
Ships customer examples as needed to drive sales.
Maintains contact with suppliers/locally sourced vendors to keep current on design and product offerings and complies with Marketing's standards for proper showroom merchandising, including new product launches and drops.
Plans and hosts showroom tours and small and large events for industry trade to drive customer sales.
Attends outside trade events to develop industry relationships and build brand awareness.