Showroom Sales Representative - Pacific Southwest

F. Schumacher & Co.•Laguna Niguel, CA

4d•Onsite

About The Position

The Showroom Sales Representative (SSR) plays a key role in delivering exceptional client service, generating revenue, and promoting brand awareness across Schumacher. This fulltime role is based in the Pacific Southwest and works in partnership with our Pacific Southwest Account Executive. The SSR will report directly to the Managing Director, Pacific Southwest and work closely with outside Account Executive to develop new business, service accounts, and drive growth across the Pacific Southwest market and surrounding territory. This Sales Representative will be responsible for growing Pacific Southwest sales through engaging client interactions, strategic outreach, proactive account management, and event hosting alongside the Account Executive. Success in this role will be defined by meeting or exceeding monthly sales targets, relationship-building with the interior design community, consistent sales follow-through, and a strong command of product knowledge and brand storytelling. The ideal candidate is a self-starter with an entrepreneurial spirit—someone eager to build relationships, provide high-touch service, and close sales with confidence and professionalism.

Requirements

Knowledgeable and enthusiastic about the luxury interior design industry
Exceptional organizational, time management, and follow-through skills
Exceptional selling skills and the ability to manage client expectations
High level of ownership, accountability, and initiative
Proficiency in MS Windows and Office suite
Great phone skills
Strong verbal and written communication skills
A goal-oriented, team player with a positive attitude
Passionate about delivering an amazing experience for each client
Ability to operate in a fast-paced environment, adapt to change, and wear many “hats”
Ability to identify growth opportunities including high potential customers & new accounts

Responsibilities

Collaborate with Account Executives to grow the client base across Pacific Southwest.
Conduct proactive outreach to generate new business and identify project opportunities.
Build outreach strategies aligned with sales funnel needs to move leads toward conversion.
Follow up daily on project shops, external quotes, and reserves.
Place sample requests and scheme product groupings for client project needs.
Log all outreach and follow-up activities consistently into the Contact Log.
Maintain an active sales pipeline by tracking contacts, shops, reserves, and quotes.
Refer Patterson Flynn leads to the appropriate sales contact while promoting cross-brand opportunities.
Act as a polished brand ambassador for Schumacher.
Provide personalized service to trade clients, offering support across textiles, wallcoverings, rugs, trim, and furniture.
Assist clients with selections, sample orders, and order placement.
Ensure timely follow-up to help convert sampling activity into closed orders.
Support both residential and commercial clients with white-glove attention to detail.
Establish the Schumacher brand and build regional presence in Pacific Southwest.
Proactively engage new interior designers and maintain strong relationships with existing accounts.
Use client outreach, sales data, and cross-selling to create and execute territory sales plans.
Build customer loyalty through consistent communication, quality service, and thoughtful follow-up.
Partner closely with clients to understand and meet their project needs.
Maintain up-to-date account awareness by regularly introducing new product and initiatives through targeted outreach.
Help expand Schumacher’s brand awareness through email marketing, digital tools, and social media engagement.
Represent the brand at local design events, showroom functions, and regional trade gatherings.
Host and support events that build visibility and community engagement with local designers.
Share updates and insights with Account Executives and Patterson Flynn reps on sales activity and opportunities.
Participate in team meetings, sales check-ins, and regional strategy sessions.
Offer market feedback to leadership to support Pacific Southwest growth planning.
Enter and process client quotes, orders, and sample requests promptly and accurately.
Maintain clean and current records in the Contact Log.
Collaborate with internal teams to troubleshoot issues and ensure client satisfaction.
Review Reports and Dashboards to guide where action is needed in the Sales Funnel.