Showroom Sales Manager
About The Position
ABW is seeking an experienced, hands-on Showroom Sales Manager to lead our North Bethesda location. This is a true leadership role where you will own the showroom's sales performance, profitability, team development, and client experience. You will also partner closely with Purchasing, Delivery, Installation, and Marketing to ensure smooth operations. The role involves leading the sales team, managing business operations, driving growth through proactive prospecting, elevating the client experience, ensuring operational execution, maintaining brand standards, and leading events.
Requirements
- 3+ years of successful sales experience in a consultative, relationship-driven environment
- Proven experience leading, coaching, or developing a sales team
- Strong business acumen — comfortable with sales, gross profit, pipeline, and forecasting data
- Excellent communication and organizational skills; ability to have direct, professional conversations
- Availability for a retail schedule, including weekend coverage (Mon - Sat, 10:00 a.m to 6:00 p.m.)
Nice To Haves
- Premium/luxury appliance, kitchen & bath, or high-consideration product experience
- Experience managing a multimillion-dollar sales operation
- CRM/pipeline management and sales-performance reporting experience
Responsibilities
- Lead the team: Set clear expectations, coach through regular 1:1s, address performance issues early, and help associates strengthen prospecting, product knowledge, and closing skills.
- Own the business: Manage the showroom's sales and profitability goals; track pipeline, gross profit, and productivity; report to and partner with the Director of Showroom Sales.
- Drive growth: Build a culture of proactive prospecting with designers, builders, remodelers, and trade partners — not just walk-in traffic.
- Elevate the client experience: Set the standard for responsiveness and follow-through; step in on complex escalations.
- Ensure operational execution: Monitor open/aging orders, enforce documentation standards, and partner across departments to close gaps.
- Maintain brand standards: Keep the showroom current, clean, and reflective of the premium brands we carry.
- Lead events: Plan and execute trade and consumer events with clear goals and follow-up, in partnership with Marketing.
Benefits
- Medical, dental, and vision insurance
- 401(k) with employer match
- Short- and long-term disability
- Paid vacation, sick, and safe leave
- Company holidays
- More
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
