Showroom Sales Coordinator

Mohawk Industries, Inc.•Nashville, TN

About The Position

Join the largest manufacturer of tile and natural stone in the United States and watch your career stand out with Dal-Tile, a subsidiary of Mohawk Industries. Our close-knit team of dedicated professionals has made us the success we are today. In exchange for their hard work, we support our people with a family-friendly work environment, a commitment to promoting from within, unique benefits that go beyond just medical and dental, and a belief that every employee deserves a productive life outside of work. If this sounds outstanding to you, take the first step forward and explore a career with Dal-Tile. The Showroom Sales Coordinator is an entry-level contributor who supports the Showroom and Sales team and ensures a seamless customer experience within the showroom environment. This role involves a combination of administrative tasks, customer service duties, and sales support responsibilities.

Requirements

Bachelor’s degree in a related field or equivalent education and/or experience.
0-2 years’ relevant experience or equivalent education and/or experience.
Applies conceptual knowledge of the theories, practices, and procedures within a discipline.
Excellent communication, problem-solving, and organizational skills.
Able to multitask, prioritize, and manage time effectively.
High level of integrity and discretion in handling sensitive and confidential data.
Proficient in using Microsoft Office Suite products.
The ability to lift 50 pounds regularly.

Responsibilities

Assist with all aspects of the customer selection and buying experience, including initial contact, specifications, pricing, sourcing, and order placement.
Assist with providing customers with selection advice and product details.
Communicate with customers and internal teams to follow leads assist with capturing and supporting sales growth reporting, answering phones and inquiries, setting appointments, etc.
Assist with presenting products and services to clients, providing technical assistance and information regarding product quality and attributes.
Assist in the operations of the showroom, including ordering, receiving, and shipping samples for customers, maintaining samples and displays, and monitoring sample inventories.
Assist with day-to-day activities, including calendar management, events, meetings, and social media.
Actively participate in group activities, collaborate with the team, and help generate alternative solutions while evaluating their feasibility.
Perform other duties as needed.