Showroom Coordinator

Ferguson Enterprises•Seaside, CA

10d•$25•Onsite

About The Position

Since 1953, Ferguson has been a source of quality supplies for a variety of industries. Together We Build Better infrastructure, better homes and better businesses. We exist to make our customers’ complex projects simple, successful, and sustainable. We proactively solve problems, adapt and grow to continuously serve our customers, communities and each other. Ferguson, a Fortune 500 company, is proud to provide best-in-class products, service and capabilities across the following industries: Commercial/Mechanical, Facilities Supply, Fire and Fabrication, HVAC, Industrial, Residential Trade, Residential Building and Remodel, Waterworks and Residential Digital Commerce. Ferguson has approximately 36,000 associates across 1,700 locations. Ferguson is a community of proud associates who operate with the shared purpose of building something meaningful. You will build a career that you are proud of, at a company you can believe in. We’re looking for a Showroom Coordinator at our Seaside location to help customers create their dream homes. You’ll receive in-depth training on luxury plumbing, lighting, and appliances. We want a friendly, organized team player with a background in sales and customer service. Interior design passion is a plus, but not required. If you’re great at managing your time, thrive in a fast-paced environment, and bring a positive attitude, we want you! At Ferguson, we value our associates, offering a supportive, people-first culture with opportunities to grow and succeed. Hours are Tuesday-Saturday, 8:30 am – 5:00 pm plus overtime as needed

Requirements

Have a high school diploma/GED or equivalent education.
Experience in sales and customer service
Strong interpersonal skills and ability to prioritize workload appropriately to balance client and job demands
Computer savvy, comfortable with e-commerce, and proficient with the following software applications: Word, Excel, and Outlook
Attention to detail in task oriented job responsibilities.
High level of emotional intelligence and patience when dealing with difficult customers and situations

Nice To Haves

Interior design passion is a plus, but not required.

Responsibilities

Greet guests upon arriving in our showroom, learn their motivation for their visit and developing a lasting customer relationship.
Ask questions regarding the reason for their visit, the scope of any project they are working on.
Answer and direct incoming phone calls with a positive demeanor
Communicate appointment policy and schedule appointments when needed
Manage customer sign-ins, appointment book and customer job folders
Organize showroom displays throughout the day, process returns, receive in orders, and schedule deliveries when needed
Prepare portfolios and spec books for customers when requested and manage our sample library

Benefits

At Ferguson, we care for each other. We value our well-being just as much as our hard work. We are committed to a holistic approach towards benefits plans and programs that support the mental, physical and financial well-being of our associates. Our competitive offering not only includes benefits like health, dental, vision, paid time off, life insurance and a 401(k) with a company match, but our associates also enjoy additional meaningful and inclusive enhancements that are adaptable to their diverse situations and needs, including mental health coverage, gender affirming and family building benefits, paid parental leave, associate discounts, community involvement opportunities and more!

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