Showroom Coordinator

Arizona Appliance & HomeScottsdale, AZ
22h

About The Position

Overview Role and Responsibilities Follow and enable a culture where Arizona Home and Appliance Core Values come to life Greet & qualify incoming customers. Provide concierge level service adhering to AAH Promise guidelines. Guide them to applicable displays & products Manage and qualify incoming phone calls from customers, support staff & management Provides our sales team with customer and administrative support to increase sales, positive customer management and retention. Assist with preparing quotes, templates and reconciling purchase orders Assists with inputting builder orders into system to include using builder portals to extract information Assist with creating job specification packets and customer facing presentations Assist with taking customer deposits or final payments Attend product training and sales meetings. Know breadth of products and programming Triage incoming customer service and input information into customer service system Maintain sales rotation, tracking and daily/weekly logs Assist with event preparations, attend events as able Ensure showroom is organized and prepared for business Order & manage office supplies

Requirements

  • High School Diploma
  • Understanding of sales process and dynamics
  • Microsoft Office Suite
  • Adaptable to working in multiple programs
  • Experience with multi line phone system

Nice To Haves

  • Excellent verbal and written communication skills
  • Organized, detail oriented, self-starter mentality
  • Critical thinking and ability to multitask

Responsibilities

  • Greet & qualify incoming customers.
  • Provide concierge level service adhering to AAH Promise guidelines.
  • Guide customers to applicable displays & products
  • Manage and qualify incoming phone calls from customers, support staff & management
  • Provide sales team with customer and administrative support
  • Assist with preparing quotes, templates and reconciling purchase orders
  • Assist with inputting builder orders into system to include using builder portals to extract information
  • Assist with creating job specification packets and customer facing presentations
  • Assist with taking customer deposits or final payments
  • Attend product training and sales meetings
  • Triage incoming customer service and input information into customer service system
  • Maintain sales rotation, tracking and daily/weekly logs
  • Assist with event preparations, attend events as able
  • Ensure showroom is organized and prepared for business
  • Order & manage office supplies

Benefits

  • Competitive pay commensurate of experience
  • medical/dental/vision benefits
  • 401k with match
  • paid time off
  • generous employee discount and more!
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