SHOWROOM SALES CONSULTANT
About The Position
Black Swan Hearth & Home is a family-owned retailer specializing in fireplaces, stoves, hearths, and outdoor living products, serving Connecticut since 1979. They are seeking a Showroom Sales Consultant for their Newtown team. This is a consultative sales role where the consultant will manage customers from the initial contact through the entire process, including the first phone call, showroom greeting, project understanding, quote preparation, follow-up, closing the sale, and involvement through scheduling and installation. The role requires building relationships that lead to referrals, reviews, and repeat business.
Requirements
- Hourly base pay of $22 to $26, based on experience plus uncapped commission once the annual sales threshold is reached.
- Full time, in person position in our Newtown showroom.
- Saturdays are required.
- Availability during the busy fall and winter season is required.
- Experience selling higher value products is preferred.
- Follow up consistently without being reminded.
- Take ownership of customer questions and problems.
- Are comfortable discussing price and asking for the sale.
- Sell through trust and education rather than pressure.
- Stay organized while managing multiple open projects.
- Communicate well by phone, email, text, and in person.
- Learn new products and software comfortably.
- Pay attention to details and are curious about how things work.
Nice To Haves
- Experience selling higher value products is preferred.
- Background may transfer well if you have sold: Kitchen and bath products, Flooring, windows, doors, HVAC, generators, pools, or spas, Furniture, appliances, building products, or other products that require consultation and follow up.
Responsibilities
- Manage customers from beginning to end, including initial calls, showroom greetings, understanding projects, preparing quotes, following up, asking for the sale, and staying involved through scheduling and installation.
- Answer incoming customer inquiries.
- Coordinate with scheduling, service, and installation teams.
- Keep customers informed as their project moves forward.
- Help resolve customer questions or concerns.
- Maintain an organized pipeline of quotes and projects.
- Build relationships that lead to referrals, reviews, and repeat business.
Benefits
- Competitive salary
- Employee discounts
- Free uniforms
- Paid time off
- Hourly pay plus commission
- Paid vacation
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
