Showroom Sales - Plumbing Interior Design
About The Position
A Showroom Sales Consultant meets with clients to understand their needs and showcase our product offerings. The Showroom provides a unique experience to our customers where they can get an up close and hands-on look at our product offerings. You will be responsible for working closely with and analyzing customer requests, providing product advice, and creating sales orders with the highest level of comprehensive customer service. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Culture and environmental fit are extremely important to us…so who’s the right fit for a Showroom Sales Consultant at Rampart Supply, Inc.? You are motivated by and believe in serving others. You know that customers and employees are the bedrock of our core competency as a service organization and you have put yourself in our customer’s place to understand their needs, challenges, and better ways to serve them. You are a team player; willing to go above and beyond to help fellow employees. “Working harder…for you” is Rampart’s mantra. While we are a high performing organization, we also support our employee’s well-being with competitive pay and benefits.
Requirements
- 3+ years of Sales, Interior Design, Plumbing, and/or Customer Service experience.
- Ability to develop in-depth product knowledge of plumbing products
- Understanding of aesthetics involved in design for the plumbing of residential homes
- Excellent communication and organizational skill
- Ability to multitask and prioritize assigned projects
- Customer service skills
Responsibilities
- Professionally conduct organized customer consultations providing product knowledge, advice, and unique plumbing solutions based on customers’ expectations
- Interact with homeowners, plumbers, builders, designers, and other trade professionals while being sensitive to each of their individual needs
- Create quotes, process sales orders, and coordinate product delivery based on the project’s schedule
- Administer the highest level of comprehensive customer service by answering customer questions and promptly troubleshooting issues while presenting a professional image, to include conduct and dress, in alignment with Rampart’s values
- Collaborate with Purchasing for unique product, ordering, or job requirements
- Answer customer phone calls, qualify leads, and follow up on opportunities
- Operate ethically in accordance with Rampart’s established systems, policies and procedures
- Support team members in daily business activities
- Ensure warranty requirements and responsibilities are understood by the customer
- Courteously handle customer returns
- Maintain currency on product and technical knowledge as well as current construction trends
- Additional duties as assigned by Supervisor
Benefits
- Competitive Medical, Dental, and Vision benefits to full-time employees, with multiple options for different medical needs, including an HSA plan
- 401k with company match
- Discretionary profit sharing
- Company paid long-term disability plan
- Company-paid life insurance
- Paid vacation and sick/personal time
- Awards, gifts, and employee well-being programs
- Opportunities to participate in company sponsored community events and outings
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
