Showroom Sales Consultant

Ferguson Enterprises • Brookfield, WI

2d • Onsite

About The Position

Showroom Consultants are trusted partners who help homeowners, builders, and designers bring their vision to life in a fast-paced, people-first culture. Our Showroom Consultants guide customers through product selections and deliver a world-class, design-focused showroom experience. In this role, you’ll own the consultative sales process end-to-end: building strong customer relationships, applying detailed product knowledge, answering questions, quoting and recommending solutions that fit the customer’s needs and project budget, and providing ongoing support after the sale.

Requirements

• 4+ years of sales experience.
• Problem solving, leadership, listening and interpersonal skills.
• Organizational and time management skills.
• The ability to deal with a vast array of customers with varying levels of product knowledge.
• Understand the basics of design and interior decorating.
• Able to engage in a consultative sales approach to recommend solutions for the varying needs of the customer.

Nice To Haves

• Prior sales experience in plumbing fixtures, lighting, and/or cabinetry preferred.

Responsibilities

• Work with customers, including builders, designers, and homeowners, to sell a wide range of products, which may include lighting, appliances, high end fixtures and cabinetry.
• Respond to inquiries with accurate pricing, inventory and delivery information.
• Greet guests upon arriving in our retail showroom, learn their motivation for their visit and developing a lasting customer relationship.
• Prepare job quotations and submittals.
• Assist customers, both by appointment and walk-ins, while utilizing suggestive sales techniques and handling complaints timely and accurately.
• Continually improve sales skills and product knowledge to promote a professional image in the field.

Benefits

• health, dental, vision, paid time off, life insurance and a 401(k) with a company match
• mental health coverage
• gender affirming and family building benefits
• paid parental leave
• associate discounts
• community involvement opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed