Showroom Manager
About The Position
This role involves leading daily showroom operations and customer experience, managing and coaching the showroom team, and driving sales with a customer-first approach. The Showroom Manager will ensure the floor is visually appealing and fully merchandised, maintain in-depth knowledge of synths, pro audio, and recording gear, and handle escalated customer concerns professionally. Collaboration with leadership on inventory, events, and merchandising, as well as supporting hiring, onboarding, and staff development, are key aspects of the position. The role also includes tracking and reporting on showroom performance metrics.
Requirements
- 3+ years of retail experience — music tech or specialty preferred
- Proven people management or team leadership
- Experience building schedules and managing staffing priorities
- Comfortable in fast-paced, evolving retail environments
- Flexible availability including weekends
Nice To Haves
- Experience with modular/Eurorack, DJ gear, or recording studios
- Background in live performance, production, or music retail
- Experience running community events, demos, or workshops
- Familiarity with POS or inventory management systems
Responsibilities
- Lead daily showroom operations and customer experience
- Manage, coach, and schedule the showroom team
- Drive sales while maintaining a customer-first approach
- Keep the floor visually sharp and fully merchandised
- Maintain deep knowledge of synths, pro audio, and recording gear
- Handle escalated customer concerns with care and professionalism
- Collaborate with leadership on inventory, events, and merchandising
- Support hiring, onboarding, and ongoing staff development
- Track and report showroom performance metrics
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
