Showroom Manager

Waterworks•Washington, DC

1d•Onsite

About The Position

About Waterworks When you see the world’s most inspiring homes and hotels, you invariably find Waterworks in the mix. For over 40 years, our designs have elevated the bath and kitchen experience, with exquisite fittings, fixtures, hardware and more. We strive to be participants in exceptional design moments not just through our products, but through how our company name shows up in the world at large. What We Provide What gives us an edge over our competitors is our people. We work in a highly collaborative, creative environment that values each team member’s contributions to our mission. We empower our associates with extensive training, career growth opportunities, competitive salaries, bonus potential and a comprehensive benefits package including medical/dental/vision, and 401k retirement savings plan. We offer a generous PTO program (vacation, personal and sick time) with additional perks like some summer half days and a volunteer day. The company observes at least 8 federal holidays throughout the calendar year plus a floating holiday that associates can use at their discretion. The Role Step into Waterworks’ newly reimagined Georgetown showroom, an elevated, immersive space designed to showcase our distinctive product assortment and bring our design perspective to life. Serving the most discerning trade clients, Waterworks is known for collaborating on highly exclusive, design-driven projects that set the standard for craftsmanship and luxury. As Showroom Manager, you will lead the location, overseeing all aspects of financial performance while partnering closely with Sales Leadership to shape both short- and long-term strategy for the territory. In this role, you will inspire, coach, and develop a high-performing sales team to meet and exceed goals, foster continued market growth, and deliver an exceptional, white-glove client experience. Check out images of our showroom! https://bit.ly/43e6vFx

Requirements

Bachelor’s degree or equivalent
5 years inside/outside sales experience in a showroom, luxury retail or architectural design firm
Minimum of 3 years experience in a sales management role within high end luxury brand environment
Self-motivated team leader with excellent coaching and communication skills
Well connected within the luxury design trade around the showroom
Ability to take charge, drive for results and make sound decisions quickly
Ability to negotiate and close deals
Exceptional time management skills with ability to multi-task
Ability to inspire trust, integrity and professionalism
Innovative and strategic thinking
Proficient in all Microsoft Office applications: working knowledge of CRM systems
Requires up to 20% travel

Nice To Haves

Plumbing/tile/Construction background/exposure a plus
Licensed to drive preferred.

Responsibilities

Full financial P&L, operations, and account management responsibility for the showroom
Lead, coach and develop Sales team in selling, marketing, and new business development activities
Execute organizational strategies to firmly position Waterworks as the industry leader for luxury bath and kitchen
Develop and maintain relationships within the architect and design community
Enhance relationships with current clients to increase sales
Strategically guide and develop individual associate’s account and CRM activity through regular one on one meetings to ensure marketing activities match potential
Establish and maintain operational processes to uphold Waterworks brand image
Investigate and implement innovative ways to proactively market Waterworks products
Create showroom environment that delivers luxury experience to all our clients
Coach team to stay current on product range and competitors’ offerings, and report findings to cross functional partners
Hold designated showroom associate accountable for project management, offering outstanding service and follow through for our clients
Empower associates to resolve client issues and implement solutions
Other responsibilities designed to grow market share