Showroom Manager

UMI Stone/Opustone•Naples, FL

13d•Onsite

About The Position

The Showroom Sales Lead will manage all day to day activities related to the design center. This position is primarily responsible for managing the inside sales team, and creating a successful experience for the customer. The Showroom Sales Lead will directly and indirectly assist in generating slab selections of all UMI products. Will focus on fabricators, designers, remodelers, and select builders as well as retail customers. Will also work showroom hours.

Requirements

3 - 5 years’ experience/hands-on knowledge within stone/quartz industry
Self-motivated, driven to close sales
Ability to communicate at all levels, both inside and outside of the Company
Computer literate; working knowledge of MS Office
Bilingual preferred (English/Spanish)

Responsibilities

Manage the showroom team including but not limited to scheduling, training, coaching
Manage showroom team schedules
Responsible for the showroom including opening and closing
Working with Fabricators, Designers, Builders and their clients on coordinating design appointments and assist customer in slab selection with respect to style, location, and color
Maintaining the organization and appearance of the showroom
Resolve customer issues
Schedule training sessions as necessary
Enter orders into computer system, work with operations regarding order and delivery
Follow up to ensure customer satisfaction
Participate in floor rotation, including some Saturdays
Making sure showroom product selection is updated and efficient for customer and sales team use