Showroom Coordinator

FERGUSON•Bluffton, SC

1d•Onsite

About The Position

Since 1953, Ferguson has been a source of quality supplies for a variety of industries, including Commercial/Mechanical, Facilities Supply, Fire and Fabrication, HVAC, Industrial, Residential Trade, Residential Building and Remodel, Waterworks and Residential Digital Commerce. As a Fortune 500 company, Ferguson aims to make customers' complex projects simple, successful, and sustainable by proactively solving problems and adapting to continuously serve customers, communities, and associates. Ferguson is a leading value-added distributor of residential and commercial plumbing supplies and pipe, valves and fittings in the U.S. Founded in 1953, Ferguson is part of Ferguson plc, listed on the New York Stock Exchange (NYSE: FERG) and London Stock Exchange (LSE: FERG). The company has approximately 36,000 associates across 1,700 locations and serves customers in all 50 states, Canada, Puerto Rico, Mexico, and the Caribbean. Ferguson is seeking a Showroom Coordinator to join their team.

Requirements

Have a high school diploma/GED or equivalent education
Experience in sales and customer service
Strong interpersonal skills and ability to prioritize workload appropriately in order to balance multiple demands and meet timelines as required
Proficient with the following software applications: Word, Excel, Powerpoint, and Outlook
Attention to detail in task oriented job responsibilities
Analytical thinking and an eye for business
Strong communication and presentation skills

Responsibilities

Greet guests upon arriving in our showroom, learn their motivation for their visit and developing a lasting customer relationship
Answer and direct incoming phone calls with a positive demeanor
Optimally communicate appointment policy
Manage customer sign-ins, appointment book and customer job folders
Maintain bid follow-up system and prepare literature packages
Address “Thank You” cards to customers for full house selections