Part Time Showroom Associate - Columbus OH

Generation Tux•Columbus, OH
•Onsite

About The Position

Generation Tux is seeking a friendly, detail-oriented Men's Formalwear Rental Showroom Associate to provide customers with an outstanding showroom experience. The role assists clients with formalwear selection, fittings, and outfit coordination, while helping maintain an organized, well-stocked, and appealing showroom. The position is part-time and onsite in Columbus, Ohio, and reports to the Showroom Manager.

Requirements

  • High school diploma or equivalent.
  • Strong communication and interpersonal skills.
  • Attention to detail and ability to provide excellent customer service.
  • Basic knowledge of men's formalwear and fashion trends.
  • Willingness to learn and adapt to new processes and procedures.
  • Team player with a positive attitude and strong work ethic.
  • Flexibility to work evenings, weekends, and holidays as needed.

Nice To Haves

  • Previous retail or customer service experience.

Responsibilities

  • Greet and assist customers, creating a warm and welcoming atmosphere.
  • Recommend formalwear styles and help customers select sizes and outfits.
  • Conduct fittings and alterations as needed to ensure proper fit.
  • Answer customer questions, address concerns, and explain rental policies.
  • Keep the showroom clean, organized, and visually appealing.
  • Restock and arrange rental items on display racks and shelves.
  • Monitor and report maintenance or repair needs for rental items.
  • Assist with receiving and inspecting incoming inventory shipments.
  • Maintain accurate inventory records, including sizes and styles.
  • Prepare rental items for customer pick-ups and returns, ensuring items are clean and in excellent condition.
  • Support sales through upselling and cross-selling accessories or services.
  • Process customer orders, reservations, and payments accurately and efficiently.
  • Collaborate with the Showroom Manager to meet sales targets.
  • Work with showroom associates and the Showroom Manager to provide a seamless customer experience.
  • Participate in staff meetings and training sessions to stay informed about products and company policies.

Benefits

  • Competitive hourly wage.
  • Employee discounts on formalwear rentals.
  • Opportunities for growth and advancement within the company.
  • Training and development to enhance customer service and fashion knowledge.
  • Friendly and inclusive work environment that values teamwork and collaboration.
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