Part-Time Showroom Assistant

Fireclay Tile•Palo Alto, CA

2d•Onsite

About The Position

As a Part-Time Showroom Assistant, you'll play a crucial supporting role in our showroom, ensuring a smooth and welcoming experience for all our visitors. We are currently hiring for one individual at our Palo Alto showroom. Your main responsibilities will include warmly welcoming visitors to our showroom and acting as an enthusiastic brand ambassador for Fireclay Tile, gathering essential customer information, including names, phone numbers, and email addresses, for follow-up, answering product questions and providing general information about Fireclay Tile, and maintaining a clean and inviting showroom environment to enhance the customer experience. This role provides essential support to the sales team by gathering client information on the sales floor and helping to maintain a smooth customer flow. You will deliver an exceptional experience to clients, helping them feel warm, welcome, and taken care of from the moment they step into our showroom. You will embody and represent Fireclay Tile's core values and commitment to sustainability, acting as a brand ambassador within the showroom and potentially at local events in the broader design community. You will contribute to maintaining our showroom standards, ensuring a clean, attractive, and welcoming environment that enhances the customer experience and complies with all policies and procedures. Additionally, you will host inspiring tours of our factory, engaging guests with the journey of our tiles from raw materials to finished products, and showcasing our passion for sustainable production.

Requirements

A people person! You love interacting with others and have a naturally friendly and enthusiastic demeanor.
Detail-oriented with good organizational skills.
Comfortable with technology.
Reliable and punctual, ready to help us keep our showroom open and bustling.
Passionate about design or eager to learn more about the industry.

Responsibilities

Warmly welcoming visitors to our showroom and acting as an enthusiastic brand ambassador for Fireclay Tile.
Gathering essential customer information, including names, phone numbers, and email addresses, for follow-up.
Answering product questions and providing general information about Fireclay Tile.
Maintaining a clean and inviting showroom environment to enhance the customer experience.
Provide essential support to our sales team by gathering client information on the sales floor and helping to maintain a smooth customer flow in the showroom.
Deliver an exceptional experience to clients, helping them feel warm, welcome, and taken care of from the moment they step into our showroom.
Embody and represent Fireclay Tile's core values and commitment to sustainability, acting as a brand ambassador within the showroom and potentially at local events in the broader design community.
Contribute to maintaining our showroom standards, ensuring a clean, attractive, and welcoming environment that enhances the customer experience and complies with all policies and procedures.
Host inspiring tours of our factory, engaging guests with the journey of our tiles from raw materials to finished products, and showcasing our passion for sustainable production.