Shopping and Accompanied Transportation Driver

Jewish Family & Children's Service of Minnesota•Golden Valley, MN

6d•Hybrid

About The Position

The Shopping and Accompanied Transportation Driver provides individualized, person-centered support for clients, helping them maintain independence by accompanying them on errands and appointments. The ideal person for this role enjoys driving and is friendly, compassionate, and draws energy from interacting with others; has a sincere and natural desire to do what it takes to help others; is a good problem solver; and listens actively to clients. JFCS is a multi-faceted human services agency with the mission to provide essential services to people of all ages and backgrounds to sustain healthy relationships, ease suffering and offer support in times of need. JFCS is a place where you can put your values to work every day. You will be able to: Make a positive difference in the lives of others, Feel energized to give your best effort and enjoy a healthy work/life balance, Learn, grow and accomplish new things. JFCS serves and employs people of all cultures and faith traditions and highly values inclusion and diversity. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. AA/EEO

Requirements

Knowledge of area roads and highways required.
Familiarity with client confidentiality practices.
Good listener and strong communicator.
Effective problem solver.
Excellent organizational skills and attention to detail.
Comfortable using a computer and submitting timesheets and mileage reimbursement electronically.
Ability to work creatively and collaboratively with clients and colleagues.
Sincere commitment to consistently reflect JFCS’s Values: compassion; inclusion; innovation; integrity; and collaboration.
Proven ability to effectively engage with people from all backgrounds, socio-economic statuses, and mental and physical abilities.
Punctual and reliable attendance.
Must be able to be outdoors in changeable weather during all months of the year.
Ability to lift up to 25 pounds.
Combination of driving, sitting, standing, walking, lifting, bending, stooping, climbing and descending stairs.
May be required to carry packages up stairs.
Must have use of personal car (sedan preferred), valid driver’s license, auto insurance with appropriate coverage limits and clean driver record.
Subject to criminal and motor vehicle background checks.

Nice To Haves

Experience in customer service.
Experience working with older adults.
Experience working with individuals with diverse backgrounds, ages and abilities preferred.

Responsibilities

Driving clients to shopping and other errands, and providing assistance as needed (e.g., reaching for items, pushing a grocery cart, putting items in the vehicle).
Arranging regular appointments with clients for weekly or every other week shopping support.
Helping clients in and out of the vehicle as required and assisting with clients’ walkers as necessary (all participating clients must be ambulatory).
Adhering to all JFCS passenger transportation safety protocols.
Shopping or running errands on behalf of clients who are unable to accompany the shopper due to weather or other circumstances.
Lifting and carrying groceries, and assisting with putting them away.
Notifying Case Manager of changes in client status, concerns about client and any out of the ordinary incidents including changes or cancellations.
Driving clients to medical appointments, remaining at the appointment, and driving the client home after the appointment.
Calling clients with reminders prior to appointments.
Electronically completing accurate timesheets and records of mileage twice a month.
Electronically submitting client service log to Program Manger by the 5th of each month.
Attending JFCS Senior Services team meetings as required.
Participating in occasional in-service training.
Other responsibilities as assigned.