PT Shopper PFS - 6065

Ahold Delhaize•Martin, PA
•Onsite

About The Position

The Shopper accurately selects GIANT Direct orders throughout the store while following company service policies and established safety, food safety, and sanitation procedures. The role involves shopping multiple customer orders using designated tools and equipment, matching items to online shopping lists, making requested substitutions, and helping customers collect orders at designated parking spots or drive-through areas. Shoppers package, label, and store orders for pickup, provide courteous customer service, and collaborate with the team. The position also requires maintaining a neat appearance, following company policies, and performing assigned special projects or other functions.

Requirements

  • Excellent interpersonal, organizational, communication, and customer service skills.
  • Ability and willingness to learn multiple tasks and technical requirements; must be a problem solver.
  • Ability to use computers and other communication systems required for the job.
  • Must be authorized to work in the United States.
  • Ability to understand and communicate company policies and safety regulations sufficiently to perform job duties.
  • Must meet ergonomic and physical requirements and physical base scores, with or without reasonable accommodation.
  • Must meet company performance standards, including regular attendance.
  • Ability to use, or learn to use, the equipment and tools needed for the job.
  • Ability to lift and carry up to 50 pounds and push or pull loads as required.
  • Ability to perform repetitive hand motions and reach at waist level, and occasionally above shoulder or below waist level.
  • Ability to gather up to five shopping carts and push them to designated areas.
  • Sufficient visual acuity to read display screens, ID cards, PC screens, and invoices.

Nice To Haves

  • Understanding of company policies and procedures as stated in the policy and procedure manual and team member handbook.

Responsibilities

  • Greet customers and provide prompt, courteous customer service.
  • Accurately match merchandise to items on customers’ online shopping lists.
  • Shop multiple customer orders simultaneously using designated tools and equipment.
  • Substitute items for customers when requested.
  • Assist customers picking up orders at designated parking spots or drive-through areas.
  • Identify different types and varieties of produce.
  • Bag or package merchandise according to company procedures, then label and store it in the designated customer pickup area.
  • Follow company policies and procedures, including safety, food safety, and sanitation practices.
  • Maintain a neat, clean appearance and dress according to company policy.
  • Collaborate with the team and assist with special projects or other assigned functions.
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