Shopper Insights Client Associate

dunnhumby • Toronto, ON

32d

About The Position

dunnhumby is the global leader in Customer Data Science, partnering with the world’s most ambitious retailers and brands to put the customer at the heart of every decision. We combine deep insight, advanced technology, and close collaboration to help our clients grow, innovate, and deliver measurable value for their customers.
dunnhumby employs nearly 2,500 experts in offices throughout Europe, Asia, Africa, and the Americas working for transformative, iconic brands such as Tesco, Coca-Cola, Nestlé, Unilever and Metro.
At dunnhumby, we’re seeking a Shopper Insights Client Associate to join our Walmart Canada team. In this role, you’ll act as a trusted partner to both retail and manufacturer clients, working side‑by‑side with them to translate customer data into clear, actionable insights. As a subject matter expert on the Shopper Behavior module within the Scintilla Insight platform, you’ll help develop client plans that drive measurable value, strong client satisfaction, and meaningful business impact. You’ll collaborate closely with our partners at Walmart and leading suppliers to ensure customer‑led thinking sits at the heart of shared decision‑making.

Requirements

• Bachelor’s degree in a relevant field
• Strong collaboration, communication, and presentation skills
• Analytical thinking with a problem‑solving, hypothesis‑driven mindset
• Experience supporting client onboarding, training, and ongoing support
• Ability to compile, validate, and organize data for insight tools
• Attention to detail in reviewing data for accuracy, consistency, and quality
• A proactive mindset focused on improving internal client processes.

Benefits

• comprehensive rewards package
• personal flexibility
• flexible working hours
• your birthday off
• investment in cutting-edge technology
• thriving networks including dh Gender Equality Network, dh Proud, dh Family, dh One, dh Enabled and dh Thrive

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Number of Employees: 251-500 employees