Shopkeeper

Jenis Splendid Ice Creams LLC. • Alexandria, VA

2d • Onsite

About The Position

The job of the Shopkeeper is to lead the Shop team by training and role modeling exceptional customer service, beautiful scooping, hustling through lines and late night deep cleaning, and treating all customers and team members with care and respect. Shopkeepers are full-time employees also responsible for accounting, scheduling, inventory/ordering, and all HR functions (hiring, training, development, and performance management of all team members). This full-time position also involves working variable shifts, including opening shifts, closing shifts, and/or weekend shifts.

Requirements

• Passionate about customer service and inspires passion in their team
• Strong work ethic, good heart, and team-first mentality
• Exceptional organizational and time management skills with the ability to prioritize and achieve competing deadlines
• Creative, resourceful, and proactive problem solver
• Energetic, positive, and skillful communicator
• Eagerness to adapt and grow as a leader
• Committed to the well-being of their shop team, their community, and the environment around them.

Nice To Haves

• Prior management experience, particularly in the service industry, is a plus but is not required

Responsibilities

• Lead the Shop team by training and role modeling exceptional customer service, beautiful scooping, hustling through lines and late night deep cleaning, and treating all customers and team members with care and respect.
• Accounting
• Scheduling
• Inventory/ordering
• HR functions (hiring, training, development, and performance management of all team members)

Benefits

• Competitive salary
• Monthly bonus potential for shop performance
• Excellent insurance (health, dental, vision)
• Paid time off, including sick, vacation, and holiday pay
• 4% match on 401k contributions after 3 months of employment
• A one-month paid sabbatical after 3 years of continuous service
• Annual paid day to volunteer for a non-profit organization that matters to you
• 50% discount at Jeni’s Scoop Shops and online

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed