Shop Technician

Vancer•Richland VII Precinct, NE

11d

About The Position

The Shop Technician performs full maintenance, diagnosis, and service repair on all products serviced by NMC in a shop environment. The role inspects, diagnoses, troubleshoots, services, and repairs customer machines, using service manuals, diagnostic software, and parts books. Work may involve engines, electrical systems, hydraulics, transmissions, power trains, brakes, steering, and electronic or computer applications. The technician documents work and expenses, manages parts orders and returns, follows safety and contamination-control procedures, maintains tools and a clean work area, and participates in job-related training. The role also performs inspections and preventative maintenance, develops repair estimates, and assists with equipment loading, unloading, and cleaning as needed. Other duties may be assigned.

Responsibilities

Inspect, diagnose, troubleshoot, service, and repair customer machines in a shop environment.
Use service manuals, diagnostic software, and parts books to identify malfunctions and verify repair specifications and parts needed.
Verify warranty information for covered parts and handle returns of core and remanufactured parts.
Perform failure analysis on equipment, including engines, electrical systems, hydraulics, transmissions, power trains, brakes, steering, and electronic/computer applications.
Prepare work orders, warranty information, SIMS reports, time charges, expense documentation, and purchase orders accurately and daily.
Order and return needed parts through service orders using the appropriate method.
Follow safety policies and procedures, including contamination control and HAZMAT rules; report potentially unsafe conditions and use equipment and materials properly.
Attend required safety meetings, maintain tools in good working order in accordance with MSHA and OSHA regulations, and keep the work area clean according to contamination-control and NMC standards.
Participate in job-related training and development classes to maintain current knowledge of machines serviced by NMC.
Perform planned maintenance inspections and safety and operational tests according to guidelines.
Review diagnostic data to prepare detailed, accurate, cost-effective quotes, pricing estimates, and parts orders.
Perform preventative maintenance on customer machines according to guidelines as needed.
Assist with loading, unloading, and cleaning equipment as needed.
Perform other duties as required and assigned.