Shop Technician, Rental

Altorfer CAT•East Peoria, IL

14d•$31 - $35•Hybrid

About The Position

Perform basic maintenance, diagnosis, and repairs on customer-owned construction and aerial work platform equipment. Establish and maintain a service-oriented working relationship with customers. Pick-up and delivery of equipment when necessary. Answer calls and questions that customers have. Provide excellent customer service to all customers. Complete service reports and all other paperwork before and after repairs are made. May perform other related duties as requested and/or assigned.

Requirements

Successful completion of a formal technical training program preferred or a minimum of 2 years of previous related work experience required.
Knowledge/clear understanding of gas and diesel engines, hydraulic and electrical systems.
Computer literate and proficient with programs such as Microsoft Word, Excel, Access and Outlook required.
Ability to write professional business communication when sending emails, letters, notes, and documenting is required.
Must be a self-starter, well organized and able to work in a fast paced environment.
Excellent customer service skills are needed.
Must be able to lift 75 lbs, bend, twist, and climb.
Must possess a valid driver’s license with clean driving record. This includes no more than 2 minor violations within the past 3 years and no major violations within the past 5 years (Motor Vehicle Report will be performed on final candidate)

Nice To Haves

Automotive and Industrial Maintenance Technicians encouraged to apply.
Knowledge of DBS preferred

Responsibilities

Perform basic maintenance, diagnosis, and repairs on customer owned construction and aerial work platform equipment.
Establish and maintain service-oriented working relationship with customers
Pick-up and delivery of equipment when necessary.
Answer calls and questions that customers have
Provide excellent customer service to all customers.
Complete service reports and all other paperwork before and after repairs are made
May perform other related duties as requested and/or assigned.