Shop Tech Apprentice
About The Position
Join Toshiba America Business Solutions as a Shop Tech Apprentice in Peachtree Corners, GA. You’ll work with industry-leading office technology while supporting customers throughout your assigned territory. From troubleshooting and repairs to installations and upgrades, you’ll play a key role in keeping multifunction printers, copiers, and Managed Print Services (MPS) environments running at their best. Every day brings new opportunities to solve technical challenges, support customers and keep business-critical technology running smoothly. If you enjoy hands-on work, continuous learning, and working directly with customers, you’ll have the opportunity to build your expertise across industry-leading office technology.
Requirements
- High School Diploma or GED.
- Ability to lift 50 lbs.
- Job involves frequent standing, bending, lifting, and reaching.
- Must be comfortable in learning new skills.
- Ability to multitask, prioritize assignments and follow directions.
Responsibilities
- Work closely under the guidance of Shop Tech Department Management or shadow a Shop Technician while learning in-house service, set-up and refurbishment of office equipment.
- Learn to diagnose, install, remove, modify, clean, retro fit equipment.
- Learn to keep showrooms in working order and all machines maintained in a clean and proper manner.
- Receive training on how to ensure machines have proper paperwork, accessories, supplies and updates before they leave the shop.
- Learn about departmental processes and procedures along with corresponding controls.
- Successfully complete all assigned service training (classroom and webinars) as required by TBS Management.
- Complete any manufacturer training on specified systems as required.
- Learn and become proficient in troubleshooting failures and repairs for copiers/fax/duplicators equipment, which include cleaning and repairing and maintaining tools and test equipment to ensure they are in service-ready condition.
- Ensure all demo and sale equipment is set up to Toshiba's standards and meets installation schedules.
- Learn and become proficient in accurately completing company documents according to service practices using automated systems and/or established reports.
- Submit accurate and legible setup call reports.
- Inform Shop supervisor if there is a problem preventing the release of equipment.
- May also assist with loading and unloading machines from delivery trucks.
- Complete assignments according to priority while executing proper time management.
- Conduct job responsibilities in a safe and efficient manner according to TABS safety policies and procedures.
- Comply with all local, state, and federal safety and health regulations, program standards, and specific safety concerns identified by TABS for use in specific areas or with clients/customers.
- Perform other related duties as assigned.
Benefits
- Medical, dental, and vision coverage
- 401(k) plan with match and company provided life insurance
- Employee Assistance Programs, pre-tax spending accounts, pet insurance, and employee discounts
- Generous paid holidays, vacation & sick/personal business/volunteer days
- Opportunities for career growth within a global technology organization
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
