Shop Supervisor & Rotating Equipment SME

FIRSTCALL MECHANICAL GROUP LLC•Wellsville, NY

7d•$100,000 - $150,000•Onsite

About The Position

The Shop Supervisor is responsible for daily safety, quality, and production operations within the service center and provides technical support as needed. The role supervises shop resources, supports staffing and scheduling in coordination with the local SC Manager, and helps ensure work meets safety, quality, planning, and client requirements. The position reports to the local Director of Operations.

Requirements

At least five years of experience.
Experience leading personnel in a shop environment.
Ability to manage a schedule in a repair shop environment.
Experience with rotating equipment.
Ability to review critical documentation for accuracy, completeness, and disposition.
Strong mechanical aptitude and an Oil & Gas industry background.
Ability to read and comprehend simple instructions, short correspondence, and memos, and to write correspondence.
Ability to explain problems and resolutions to customers in an understandable manner.
Ability to perform basic arithmetic and compute rates, ratios, and percentages, and to draw and interpret graphs.
Ability to apply common-sense understanding to written, oral, or diagrammed instructions and address problems involving several concrete variables in standardized situations.
Mental stamina for problem-solving and prioritizing multiple tasks.
Highly organized and detail-oriented, with strong problem-solving skills.
Creative thinking and the ability to develop cost-effective solutions.
Approachable, acts with integrity, and provides excellent service to employees and clients at all levels.
Willingness to learn, accept coaching, reflect on performance, and look for opportunities to improve.
Ability to communicate and listen to team members and clients, and openness to sharing challenges and successes.

Responsibilities

Ensure all shop work is performed safely and meets acceptable quality levels.
Work with the shop manager to maintain appropriate staffing levels.
Ensure shop scheduling supports planning and client requirements.
Supervise shop resources and promote a safety-first culture and team-first atmosphere.
Conduct morning startup meetings to communicate safety and production requirements.
Monitor risk assessments to ensure jobs are performed safely.
Provide technical support for machining, assembly, and programming as needed and within the scope of knowledge.
Monitor job activity documentation, including shop books and Teams, to ensure proper electronic and hard-copy documentation and filing.
Monitor utilization and indirect labor and recommend appropriate actions.
Schedule personnel resources in conjunction with the SC Manager.
Attend planning and scheduling meetings as needed.
Identify process-improvement opportunities and assemble teams to implement structured improvement activities.
Help manage critical projects as needed.
Work with engineering and drafting resources on shop requirements, engineered solutions, and parts-manufacturing requirements.
Communicate with customers about job check-in and check-out, problems, and resolutions; communicate job issues, concerns, and updates to account managers.
Help lead and teach colleagues.

Benefits

Competitive weekly pay.
Comprehensive healthcare coverage, including medical, dental, and vision, with some plans fully paid by the company.
401(k) retirement savings plan with a 5% match.
Life insurance and short- and long-term disability coverage.
Up to four weeks of paid time off.
Nine paid holidays, plus Veterans Day for veterans.
Company-sponsored education and career advancement programs, including FirstCall Academy, LEAP, and the FirstCall Progression Program.
$2,500 referral bonus per referral.
Company vehicle or allowance.
Mobile phone or phone allowance.
Uniforms and work boot allowances.