Shop Service Technician

Cogent•Decatur, IL

7d•Onsite

About The Position

Cogent, Inc., an employee-owned company, is seeking an experienced service technician with a strong mechanical aptitude and experience working with pumps and other rotating equipment. This position will work out of our Decatur, IL, facility. As a Shop Service Technician, you will be responsible for rotating equipment service and repair for our valued clients.

Requirements

A high school diploma or GED
Excellent proven electro-mechanical repair and troubleshooting skills
Desire and ability to work in a fast-paced and continuously changing field
Ability to work overtime on short notice
High-level communication and organization skills, as well as a positive attitude toward customer service
Basic computer knowledge
Ability to manually lift and maneuver heavy objects, parts, equipment, and materials required
Ability to work under little supervision

Nice To Haves

Previous experience in repairing submersible pumps or other rotating equipment generally found in water and wastewater facilities
A degree in mechanics or electronics from a technical or vocational school

Responsibilities

Work alone or as a team to service and maintain various types of rotating equipment typically found in the water and wastewater industry.
Frequently working under tight deadlines.
Utilizes technical repair reports to accurately document all aspects of the repair estimate, repair, and failure diagnosis, including part numbers, part descriptions, estimated labor hours, actual labor hours, and documentation of work performed to ensure customer satisfaction.
Uphold all safety practices and procedures as detailed in the company safety manuals.
Continuous learning of products, applications, technology, market conditions, and competitive advantages.