Transportation Fleet - Shop Service Manager [B03]
About The Position
Join the TCI Family as a Shop Service Manager. For more than 45 years, TCI has built a reputation for integrity, service, and excellence in transportation. We're more than a company—we're a family. Our success is driven by people who lead with accountability, embrace innovation, and are committed to doing the right thing for our customers and one another. If you're an experienced maintenance leader who thrives on developing teams, improving operations, and delivering exceptional customer service, we'd love to meet you. As Shop Service Manager, you'll lead maintenance operations across multiple shop locations, overseeing a team of skilled technicians while ensuring safe, efficient, and compliant fleet maintenance. You'll play a critical leadership role in driving operational excellence, developing talent, managing shop performance, and creating an environment where employees and customers can count on exceptional results.
Requirements
- 10+ years of diesel technician experience.
- 5+ years of shop management or maintenance leadership experience.
- Proven ability to lead teams, develop employees, and drive operational performance.
- Strong customer service, communication, and problem-solving skills.
- Working knowledge of DOT and OSHA regulations.
- Solid computer proficiency and experience with maintenance systems.
Nice To Haves
- Bilingual (Spanish or other languages) is a plus.
Responsibilities
- Lead, coach, and develop a team of diesel technicians while reinforcing TCI's Core Values.
- Oversee preventive maintenance, diagnostics, and repair operations to maximize fleet uptime.
- Ensure compliance with DOT, OSHA, and company safety standards.
- Build lasting customer relationships by delivering exceptional service and resolving maintenance concerns.
- Recruit, train, mentor, and retain top-performing technicians.
- Manage shop budgets, labor productivity, inventory, and operating costs.
- Drive continuous improvement through safety meetings, performance coaching, and operational best practices.
Benefits
- $85,000–$95,000 annual base salary (based on experience)
- Quarterly performance incentives
- Paid Time Off
- Comprehensive benefits package
- Career growth with a stable, family-owned company
- A collaborative culture where your leadership makes an impact
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
